{"id":1744129,"url":"https://alion.io/job/appsilon-key-account-manager","title":"Key Account Manager","company":{"id":695078,"name":"appsilon","domain":"appsilon.com","url":"https://alion.io/company/appsilon","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":125000,"period":"year","method":"global_role_seniority_cell","sample_n":2986},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T08:46:43Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-07T05:06:45Z","board_verified":false,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"About the role\nYou will take care of our existing clients, mostly global pharma and life sciences companies. Your job is to make sure they stay with us and grow with us. You identify new needs within each account and sell additional services (cross-selling and upselling).\nYou will work closely with our Delivery Managers and the Head of Growth. This is an active sales role, not an account administration role.\nYour Responsibilities\nIdentify upsell and expansion opportunities that align with client needs.\n\nBuild trust with senior stakeholders and position Appsilon as a long-term strategic partner.\n\nCollaborate with project teams to ensure seamless communication and account visibility.\n\nProvide quarterly insight reports to guide Appsilon’s positioning in the Life Sciences space.\n\nWe’re looking for someone with:\n3+ years of experience in account management or B2B sales of IT services, software, or consulting.\n\nExperience working with enterprise clients and senior decision-makers.\n\nClear results in growing accounts, such as renewals, upsells, or cross-sells, you can talk about.\n\nKnowledge of Life Sciences (e.g., clinical trials, regulatory submissions) [a strong advantage].\n\nEnough technical understanding to talk confidently about custom software and data solutions.\n\nVery good English (C1)\n\nStrong communication skills and the ability to build trust quickly.\n\nWillingness to travel within the EU and the USA for key meetings and industry events.\n\nThis role is not for you if:\nYou prefer to manage relationships without sales targets.\n\nYour experience is mainly in transactional or high-volume sales.\n\nYou can't show concrete results from your past roles.\n\nOur offer:\nFully remote work, with flexibility to collaborate across time zones and align working hours with key client needs.\n\nA strategic account management role with real ownership - you build and grow long-term partnerships with global pharma and life sciences clients.\n\nDirect influence on revenue stability and expansion through cross-sells, upsells, and executive-level relationship building.\n\nClose collaboration with Delivery Managers and Growth leadership to ensure clients experience consistent value and choose Appsilon as a long-term partner.\n\nCompetitive B2B compensation aligned with experience, responsibility, and business impact, with clear and transparent terms.\n\nTime and budget for continuous professional development, including life sciences domain knowledge, negotiation skills, and industry events.\n\nExposure to senior stakeholders and decision-makers at leading pharma organizations, with opportunities to strengthen your consulting and advisory profile.\n\nModern equipment (MacBook or ThinkPad) and tools that support effective, remote-first account management.\n\nA remote-first, trust-based culture built on ownership, accountability, and partnership - internally and with clients.\n\nWhat can you expect during the recruitment process?\nGeneral interview with the People Team\n\nRecruitment Task\n\nInterview with Hiring Manager (Head of Growth)\n\nReference check\n\nCulture fit interview (with CEO)\n\nOffer\n\nDoes this sound like a great opportunity for you? Use the Apply button below!\nAppsilon is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. 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