Aprio PH – Payroll and Onboarding Associate

The Payroll and Onboarding Coordinator is responsible for processing new hires and time records, managing state and federal W-4s, basic ACA functions, E-consent and assisting clients with I9/E-Verify requests.

Position Responsibilities:

• Employee Onboarding Support: Assist clients with onboarding systems, including maintaining new hire data tied to I-9s, managing E-Verify processes, and resolving discrepancies.
• Compliance and Professional Standards: Adhere to company policies, procedures, and professional standards.
• Documentation and Communication: Maintain internal records of client interactions, technical issues, and resolutions. Share client feedback and feature requests with internal teams to improve services.
• Payroll Support:

• • Set up and maintain new hire and timekeeping records for assigned clients. Collect and enter employee hours, new hire data, and changes.

• • They will manage an inbound email box to maintain and update federal and state W4 changes within the UKG payroll system.

• • They will also be responsible for updating E-Consent in the UKG payroll system for W2s and 1095s.

• • They will be responsible for updating insurance plans to meet the regulatory reporting requirements tied to the Affordable Care Act.(ACA)

• • Client Support and Troubleshooting: Respond to client inquiries via email, or chat.

  • Other Duties:
  • Perform additional tasks assigned to support the payroll and onboarding functions. Flexibility to work extended hours during peak periods to meet deadlines.
  • Meet turnaround requirements for payroll preparation and delivery.
  • Perform all work in a professional manner and in accordance with firm policies, procedures, and professional standards.
  • Cooperate effectively with co-workers, internal support staff and clients where appropriate.
  • Organize a work schedule to meet the requirements of the assignments.

Qualifications needed:

• Must be a graduate of a bachelor's degree in Accountancy, Human Resources, Business Management, or a related field.
• At least 1 year of relevant experience is preferred; however, fresh graduates and entry-level professionals are encouraged to apply.
• Strong customer service and communication skills, both verbal and written.
• Experience in payroll or banking is preferred.
• Previous experience in a CPA firm is an advantage.
• Proficient in Microsoft Office applications and knowledgeable in relevant software and databases, such as Kronos (UKG), Payforce, Workday, and ADP.

Work Schedule: Mid-shift (3:00 PM-12:00 AM)

Work Setup: Onsite for the first two (2) months, followed by a hybrid work arrangement in either the Makati or Clark office.