Aprio PH - Process & Quality Analyst

JoinAprio's Business Operations - Information Technology Team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Process & Quality Analyst to join their dynamic team.

Position Responsibilities:

Business Analysis

• Analyze business processes at both micro and macro levels to create a complete picture of workflows and requirements for automation and technology solutions.
• Identify and document key opportunities for process improvement and automation, driving standardization across business processes.
• Become a subject matter expert on the business processes being analyzed for automation and technology enhancement.
• Collaborate with stakeholders to perform impact analysis, facilitate process documentation changes, and support business readiness and adoption for new solutions.
• Gather requirements using Agile and Scrum methodology; document in Epics, Features, and User Stories; define acceptance criteria and appropriately size stories.
• Facilitate and coordinate requirements walk-throughs and sign-offs with key business and technology stakeholders.
• Influence and drive work among disparate teams with competing priorities, acting as a trusted advisor by providing objective, practical, and relevant ideas and insights.
• Lead collaboration activities with internal and external stakeholders throughout the automation and technology product lifecycle.

Quality Assurance

• Develop and execute test plans, test cases, and test scripts based on business requirements for User Acceptance Testing (UAT) and business quality assurance of automation solutions.
• Perform functional, regression, integration, and UAT testing to ensure solutions meet business needs and comply with quality standards.
• Identify, document, and track defects; work with developers to resolve issues and validate fixes.
• Continuously monitor implemented solutions for optimal performance and opportunities for continuous improvement; help resolve business-related issues as they arise.
• Support change management and business readiness for new technology implementations by validating solution quality and user experience.
• Work within defined Software Development Lifecycle (SDLC) governance processes.

Qualifications:

• Proven experience analyzing and documenting business processes at both detailed and strategic levels.
• Ability to identify, evaluate, and recommend process improvements and automation opportunities.
• Experience gathering and translating business requirements into functional specifications, user stories, and acceptance criteria.
• Skilled in facilitating requirements workshops, impact analysis, and process documentation changes.
• Demonstrated ability to develop and execute test plans, test cases, and scripts for functional, regression, integration, and user acceptance testing (UAT).
• Experience identifying, documenting, and tracking defects, and collaborating with development teams to resolve issues.
• Familiarity with quality assurance methodologies and tools, ensuring solutions meet business needs and quality standards.
• Strong interpersonal skills for building collaborative relationships with stakeholders, including business SMEs, developers, and process owners.
• Ability to communicate complex concepts clearly to both technical and non-technical audiences.
• Experience facilitating requirements walk-throughs, sign-offs, and change management activities.
• Proficiency in Microsoft Office 365 suite (Excel, Flow, Forms, SharePoint, PowerPoint, etc.).
• Experience with Agile and Scrum methodologies, including working within Software Development Lifecycle (SDLC) governance.
• Analytical mindset with attention to detail and a focus on measurable outcomes (ROI, error reduction, data quality, etc.).
• Demonstrated ability to monitor implemented solutions for performance and identify opportunities for continuous improvement.
• Adaptive and innovative, with a continuous learning and growth mindset.
• Willingness to coach and mentor colleagues and contribute to a culture of improvement.

Preferred Skills

• Foundational and working knowledge of the accounting industry, including tax and audit.
• Foundational knowledge of process improvement methodologies (Lean Six Sigma) and process documentation standards (e.g., BPMN).
• Experience with data analysis leveraging database principles (Oracle, SQL, MongoDB, etc.) is a major plus.
• Prior consulting experience.