IT Analyst - Rotational

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

The IT Rotational Analyst role helps power APS’s mission to deliver reliable, affordable, and clean energy by strengthening the technology that supports our operations and customers statewide. Through hands-on experience across multiple IT disciplines, this role contributes to building secure, efficient, and forward-looking systems that enable APS to serve one of the fastest-growing states in the country.

What Your Day Would Be Like

• Contributing to real IT projects that support core business and operational systems across APS gaining hands-on/real-time experience working on important and challenging projects
• Three six-month rotations through infrastructure, applications, and planning/governance teams to build broad technical and business perspective
• Responsibilities within each rotation including a combination of assignments, participating in structured learning, and preparing formalized feedback
• Troubleshooting and resolving application or production issues that impact users and services
• Testing enhancements and fixes to ensure systems are reliable, accurate, and ready for use
• Collaborating with mentors and teammates to strengthen communication, presentation, and teamwork skills

Who We’re Looking For

• Recent graduates who are motivated learners that enjoy collaborating, solving problems, and growing into cross-functional IT professionals

Accelerators

Accelerator tracks are optional pathways within the Rotational Analyst Program designed to develop specialized expertise in in-demand areas. Participants follow the standard rotational structure of three six-month rotations while completing targeted training aligned to a specific functional focus. This structured approach provides enhanced skill development and prepares participants for potential full-time placement within the selected specialty upon program completion.

Participants in an Accelerator track may be required to complete additional agreements during or following the first rotation to continue in the specialized pathway. Applicants are encouraged to review the available 2026-2027 Accelerator track options below and indicate their interest within their application materials.

AVEVA PI Accelerator: What makes the AVEVA PI Accelerator unique is its specialized training focused on the AVEVA PI Software. This work requires strong analytical and troubleshooting skills, a basic understanding of data concepts, and some experience with scripting or programming tools like SQL, Python, or PowerShell.

Minimum Requirements

• Bachelor's degree in Computer Science, Information Management, Information Systems, Data Analytics, Engineering or related field.
• Minimum cumulative GPA of 3.0 on a 4.0 scale.
• Prior Intern/Co-op experience in IT or equivalent experience.
• Excellent troubleshooting and analytical skills, along with strong written and verbal communication skills.
• A strong understanding of relational databases & SQL, the Software Development Lifecycle, software QA & testing best practices.

Preferred Special Skills, Knowledge or Qualifications:

• Experience working with AVEVA PI systems.
• Experience working with agile IT teams.
• Good understanding of real time data systems, data collection, systems monitoring, and visualization.
• Participation in the APS internship program is highly preferred.
• Ability to work independently and in group settings.
• Demonstrated ability to lead and motivate others.
• Creative problem-solving skills and quick thinking, practical, decision making skills.
• Commitment and passion to develop into a cross-functional team member who will make a direct impact on company success.

Major Accountabilities

1. Support the design, development, modification, and/or configuration support of applications and programs

2. Support production systems, analyzes and resolves production problems in a timely manner; resolves end user service requests as assigned

3. Complete unit test application changes to ensure quality of work; tests new features, enhancements, and defect fixes

4. Maintain documentation of processes, guidelines, tools, and training aids required to support business unit.

5. Analyze, debug, and resolve defects in applications

6. Assist in identifying and evaluating systems and procedures that are cost effective, efficient, reliable, and meet user requirements

7. Assist in research or analysis that may help in architecture planning

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).

In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.

• Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
• Working from a home office requires adequate technology and an appropriate ergonomic set up.
• Role types are subject to change based on business need.