Operations & Maintenance Coordinator/Associate

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Summary

The Operations and Maintenance (O&M) Coordinator/ Associate plans, prepares and manages work packages that support the execution of maintenance and capital replacement activities within the electric distribution system. Ensures that internal maintenance projects, system upgrades and emergency repairs are completed safely, efficiently and in compliance with company standards and regulatory requirements. Operates under the guidance of the Senior O&M Coordinator by contributing to overall project alignment and integrating their work into broader scheduling and operational plans.

Minimum Requirements

O&M Associate

• A Bachelors degree in Business Administration, Construction Management or other job-related field from an accredited college or university plus one (1) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, Associates degree plus three (3) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, high school diploma/GED plus five (5) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Valid Arizona Drivers License.

O&M Coordinator

• A Bachelors degree in Business Administration, Construction Management or other job-related field from an accredited college or university plus three (3) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, Associates degree plus five (5) years experience construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, high school diploma/GED plus seven (7) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Valid Arizona Drivers License.

Preferred Special Skills, Knowledge or Qualifications:

• Experience in Construction and/or maintenance operations.
• Customer Project Representative/Customer Project Associate (CPR/CPA) expereince.
• Experience with customer interface, ability to adapt/respond to a variety of stakeholders, manage complaints, negotiation skills, and problem solving.
• Business, planning, and project management skills.
• Computer skills: Windows, Word Excel, CC&B, GIS, and work order management programs such as Maximo and Primavera.
• Proficiency in the application of PC skills and programs for data management and project scheduling as well as the analytical ability to evaluate the interdependent relationship of project variables. Basic electricity course and drafting/CAD experience.
• Successful completion of college Algebra.
• Strong interpersonal, verbal and written skills.

Major Accountabilities

1) Successfully completes the APS Customer Project Training, including on-the-job training (OJT).

2) Leads the end-to-end planning, coordination and execution of moderately complex to complex electric distribution maintenance and replacement projects. Conducts field checks to gather necessary information and assemble complete work packages.

3) Prepares detailed work packages, secures permits and develops Lane Closure Traffic Control Plans. Supports disconnect/reconnect operations and enter TOAs for planned outages. Ensures job site readiness, monitors progress and verifies compliance.

4) Manages material availability, updates planning tools and coordinates with contractors. Reviews and approves contractor invoices to ensure accuracy and alignment with project scope.

5) Serves as the primary contact for internal and external stakeholders. Communicates project status, timelines and impacts and facilitates cross-departmental coordination.

6) Assists with outage notifications, scheduling, PTO coverage, city inspector coordination and other operational logistics related to project execution.

7) Maintains accurate records in work management systems, monitors budgets and reports on project metrics and resource utilization.

8) Provides emergency response support during events such as summer storms or other catastrophic situations.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Testing Information

Tests are only administered to referred candidates. More information about our tests and the testing process can be found HERE.

A written [paper and pencil] test will be administered.

E-mail will be the method of contact with job applicants for test scheduling. Please be sure to check your e-mail regularly so that you receive scheduling notifications for testing and updated job information.

Onsite: Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community.

• Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
• Role types are subject to change based on business need.