Database Administrator

Title: Database Administrator

Department/Unit: Data Management/Business and Administration

FLSA Status: Full-time, Exempt

Location: This position is located onsite at the APTA headquarters in Alexandria, VA

About APTA

Do you want to contribute to an organization dedicated to improving societal health? Would you like to collaborate with colleagues who are passionate about making a difference? Are you excited to work in a new state-of-the-art building designed to encourage movement, participation, and employee health?

Then you want to work for APTA!

APTA is the trusted leader for the physical therapy profession, representing more than 100,000 physical therapists, physical therapist assistants, and physical therapy students. Our approximately 150 employees support the association’s mission to build a community that advances the profession of physical therapy to improve the health of society. Learn more in our Association Profile at www.apta.org.

Located in Alexandria, Virginia, APTA has outstanding employee benefits, including flexible work schedules (including a hybrid option), generous retirement contributions, and travel subsidies for employees who choose public and active transportation.

Summary

The Database Administrator (DBA) supports the development, maintenance, and optimization of APTA’s data infrastructure through CRM integrations, SQL database operations and reporting solutions. This role is well-suited for a mid-level professional who enjoys working closely with business partners, learning complex systems over time, and contributing to a mission-driven association environment.

The DBA applies hands-on technical skills to ensure data accuracy, accessibility, and performance across systems, enabling efficient operations and informed decision-making. This role plays a key part in SQL database administration, CRM platform configuration, and maintaining secure, high-performance data systems. The Specialist collaborates regularly with internal teams and external vendors, requiring strong communication skills, curiosity, and a willingness to continuously learn and adapt.

Essential Functions

• Collaborates with developers to troubleshoot and test custom applications, web services, and integrations
• Develops and maintains automated data sharing solutions for external organizations via SFTP
• Supports CRM integrations and utilities such as blast email and volunteer manager platforms
• Monitors SQL database performance, agent jobs, backups, and recovery processes
• Writes SQL scripts and stored procedures to support business needs including list pulls, surveys, and reporting data sources
• Creates formatted reports and dashboards using SSRS and Power BI
• Configures CRM components including forms, views, and workflows using Dynamics automation tools
• Performs bulk data imports and exports using SQL and Dynamics tools
• Troubleshoots CRM-related issues and supports internal users with varying technical skills
• Works to achieve a collaborative, service-oriented approach when working with colleagues

Role-specific Key Performance Indicators (KPIs)

• KPI 1: Standard KPI: Contribution to the achievement of relevant organizational and budget function OKRs.
• KPI 2: Maintain access of supported data platforms and integrations.
• KPI 3: Maintain accuracy in data imports and exports as measured by monthly audits.
• KPI 4: Resolve CRM-related support tickets within SLA timeframes.
• KPI 5: Deliver assigned reports and dashboards on time and aligned with stakeholder requirements.
• KPI 6: Reduce manual data handling through automation and workflow improvements.
• KPI 7: Ensure compliance with internal data handling policies and external audit standards.

Staff Expectations

• Upholds and fosters APTA Staff Values
• Complies with all APTA policies and procedures
• Performs other duties as needed to foster achievement of the unit, department, team, and association priorities

Qualifications

• Bachelor’s degree required in Information Systems, Data Management, Computer Science, or related field. Experience working in an association, nonprofit, or member-based organization strongly preferred
• 3-5 years of professional experience in information systems, data management, analytics, or related field
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)
• Experience writing SQL queries and stored procedures
• Experience with reporting tools such as SSRS and/or Power BI
• Familiarity with CRM platforms such as Microsoft Dynamics, Salesforce, or Protech
• Experience with SFTP and data transfer protocols
• Strong interpersonal and professional communication skills, with the ability to explain technical concepts to non-technical audiences (written, presentation and verbal)
• Demonstrated ability to collaborate across departments and with external partners
• Curiosity and a commitment to continual learning
• Strong organizational skills and ability to manage multiple projects and tasks
• Project management experience a plus

Travel Requirements

Up to 10% - Local

Salary

The base salary range for this role is $70,000 - $75,000 per year. Your placement within this range will depend on your experience, specialized skills and training.

How To Apply

Please send resume and cover letter, including salary requirements, when applying.

Principals only; no agencies; no phone calls, please. Candidates selected to participate in an interview will be contacted by Human Resources.

The American Physical Therapy Association is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, ethnic or national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, sexual orientation, gender identity, disability, or military status or any other characteristic protected by law.

APTA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit e-verify.uscis.gov.

APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community.