{"id":4115948,"url":"https://alion.io/job/aptean-account-executive-2","title":"Account Executive","company":{"id":20329,"name":"Aptean","domain":"aptean.com","url":"https://alion.io/company/aptean","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T00:12:22Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T00:12:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nAbout the role\nAs an Account Manager on the Exenta team, you support the team's existing customer accounts. The role focuses on maintaining customer relationships and supporting customer retention and account growth.\nKey Responsibilities\nManage existing customer account relationships and serve as a primary point of contact\nUnderstand customer goals, business needs and account priorities through regular communication\nCoordinate with internal teams to address customer questions, issues and service needs\nMonitor account health and identify opportunities to support retention and account growth\nMaintain accurate account plans, customer interactions and follow-up actions\nAbout you\nYou take a customer-focused approach to understanding account needs.\nQualifications\nStrong customer communication and relationship-building skills\nAbility to coordinate timely responses to customer needs\nStrong organization, follow-through and cross-functional collaboration skills\nTo be ahead of the pack, you might have:\nExperience in account management, customer success, sales or a related customer-facing role\nKnowledge of customer relationship management and account management practices\nWhat's in it for you?\nAptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.\nAbout Aptean\nAt Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean's purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean's compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.\n\"At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.\" - TVN Reddy\nAptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.\nDisclaimer: This position is intended for direct applicants only. No agencies or third-party recruiters, please. 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