{"id":2211220,"url":"https://alion.io/job/aptean-billing-operations-specialist","title":"Billing Operations Specialist","company":{"id":20329,"name":"Aptean","domain":"aptean.com","url":"https://alion.io/company/aptean","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alpharetta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":116000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1646},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T03:03:24Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-13T04:26:39Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Overview\nAbout the role\nAs a Billing Operations Specialist in Alpharetta, GA, you’ll help ensure accurate, timely and contractually compliant customer billing across eight product lines. This is a full-time position connecting Customer Advocacy, Renewals, Sales, Revenue, Finance and Collections while supporting approximately 750 customer invoices each month. Your work will protect revenue, support cash collection and maintain accurate customer billing and asset information.\nKey Responsibilities\nReview contracts and renewals to validate invoice accuracy before billing\nProcess customer invoices, credits, rebills and multiple types of decommissions\nSupport cash application, account reconciliation and billing dispute resolution\nMaintain accurate customer billing, contract, renewal and asset information\nResolve billing discrepancies and protect revenue through timely adjustments\nAbout you\nYou bring accountability, sound judgment and strong attention to detail to customer billing operations. You can interpret contractual information, identify discrepancies across systems and determine appropriate corrective action. You are comfortable working across teams and managing responsibilities where accuracy, timely resolution and quality control are essential.\nQualifications\n3-5 years of billing, accounting or finance experience\nExperience reviewing contracts and validating renewal information against billing requirements\nExperience processing credits, rebills, decommissions and billing adjustments\nExperience reconciling accounts and resolving billing discrepancies\nStrong written and verbal communication skills with attention to detail\nTo be ahead of the pack, you might have:\nExperience working with Sage Intacct\nExperience working with Salesforce\nBackground including a bachelor’s degree in accounting, finance or related field\nWhat’s in it for you?\nAptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.\nAbout Aptean\nAt Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.\n“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” - TVN Reddy\nAptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.\nDisclaimer: This position is intended for direct applicants only. No agencies or third-party recruiters, please. Unsolicited agency submissions will not be considered.","description_format":"text","description_chars":3808,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-10-10T03:03:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":7,"green_card_filings_12m":0,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":24,"reasons":["conf:1","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/aptean-billing-operations-specialist","json_url":"https://alion.io/job/aptean-billing-operations-specialist.json","meta":{"generated_at":"2026-10-13T06:05:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9500,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20329},"rest":"https://alion.io/mcp/rest/get_company?id=20329"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faptean-billing-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faptean-billing-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faptean-billing-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aptean-billing-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faptean-billing-operations-specialist"}]}