{"id":2211225,"url":"https://alion.io/job/aptean-senior-site-reliability-engineer-2","title":"Senior Site Reliability Engineer","company":{"id":20329,"name":"Aptean","domain":"aptean.com","url":"https://alion.io/company/aptean","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alpharetta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":194000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1473},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure DevOps","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOC 2","optional":false},{"name":"SQL","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-10-10T03:03:24Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-11T21:28:25Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nAbout the role\nYou are a Senior Site Reliability Engineer based our Alpharetta, GA office. You lead Cloud Operations for Business Central Online customers in the Americas, executing escalations in-region and environment work that previously required EMEA coordination.\nKey Responsibilities\nLead production escalations end-to-end for Americas Business Central Online customers\nDiagnose BC Online production issues: performance, locking, job queues, integrations\nExecute environment work: provisioning, configuration, copies, refreshes, extension updates\nDrive Microsoft support and ISV vendor escalations to resolution\nServe as senior technical reviewer on complex or high-risk changes\nAbout you\nYou are autonomous and own problems rather than routing them. You write things down and verify against source systems before communicating to customers. You escalate with clear recommendations and decision dates attached, comfortable operating as a senior individual contributor with influence rather than authority.\nQualifications\n7+ years in ERP hosting, managed services or cloud operations under SLA\nDeep Dynamics 365 Business Central Online knowledge: administration, extensions, ISVs, integrations\nProven track record leading major incidents with enterprise customers; hands-on production change execution\nApplication Insights, KQL, SQL Server and Entra ID/GDAP/CSP partner administration experience\nExcellent written English; comfortable as senior IC in distributed teams with limited overlap\nTo be ahead of the pack, you might have:\nExperience with Food & Beverage or process-manufacturing ERP environments\nFamiliarity with F&B BC ISV landscape: EDI, WMS, logistics, localisation\nExperience driving Microsoft partner support cases to outcome\nKnowledge of PowerShell, Azure DevOps, Salesforce and SOC 2 compliance\nWhat's in it for you?\nAptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.\nAbout Aptean\nAt Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean's purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean's compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.\n\"At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.\" - TVN Reddy\nAptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.","description_format":"text","description_chars":3621,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-10-10T03:03:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":7,"green_card_filings_12m":0,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":5}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:2","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/aptean-senior-site-reliability-engineer-2","json_url":"https://alion.io/job/aptean-senior-site-reliability-engineer-2.json","meta":{"generated_at":"2026-10-11T21:43:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10801,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20329},"rest":"https://alion.io/mcp/rest/get_company?id=20329"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faptean-senior-site-reliability-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faptean-senior-site-reliability-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faptean-senior-site-reliability-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aptean-senior-site-reliability-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faptean-senior-site-reliability-engineer-2"}]}