{"id":2116318,"url":"https://alion.io/job/aptiv-regional-hr-shared-services-leader","title":"Regional HR Shared Services Leader","company":{"id":5724,"name":"Aptiv","domain":"aptiv.com","url":"https://alion.io/company/aptiv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":252,"ghost_share":0,"stale_share":0.996,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-22T06:10:10Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-22T04:54:32Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Help shape the future of mobility.\nYour Role\nRole Definition\nThe Regional HR Shared Services Leader is accountable for the overall performance, quality, and scalability of regional HR operations. This includes ensuring centralized HR transactions, data management, and inquiry services are delivered efficiently, compliantly, and consistently across all sites.\nThe role sets the strategic direction for Shared Services and translates global HR policies and processes into strong regional execution. It drives digital enablement and continuous improvement while developing shared services talent and partnering with HR Strategy Partners and COEs to enhance employee and manager experiences.\nJob Function: Human Resources\nJob Family: HR Shared Services\nRole Classification: HR Regional Delivery Leader\nResponsibilities\nLead and scale a regional shared services organization that delivers centralized HR transactions, data management, and inquiry resolution.\nTranslate global HR policies, processes, and standards into effective, compliant regional execution.\nDefine and manage service level agreements (SLAs), performance metrics, and quality standards for HR service delivery.\nPartner with HR Digital Solutions to drive automation, system optimization, and digital enablement of HR processes.\nMonitor dashboards and analytics to identify trends, risks, capacity issues, and opportunities for continuous improvement.\nDrive process standardization and simplification to reduce manual work and increase efficiency and consistency.\nOwn regional service level performance, ensuring timely, accurate, and high-quality resolution of employee and manager inquiries across all HR topics.\nEstablish governance and controls to maintain data accuracy, integrity, and consistency across all HR systems and databases.\nEnsure standardized documentation, workflows, and controls are in place for all HR transactions and lifecycle events.\nManage regional demand and capacity planning to ensure appropriate staffing levels and service coverage.\nPartner with COEs and HR Strategy Partners to provide operational insights that improve policy design and program effectivenes\nDrive a customer-centric service culture that continuously improves employee and manager experience.\nEnsure audit readiness, internal controls, and risk mitigation across all HR operations.\nYour Background\nRequired Skills\nEXP: 15+ Years\nCore capabilities needed to perform this role effectively and consistently at the expected level.\nEffective Communication\nUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.\nLeverage HR Analytics\nAbility to interpret and use workforce data, metrics, and trends to identify risks, inform decisions, and drive targeted actions that improve employee outcomes and business performance.\nRisk & Compliance Management\nAbility to manage audit readiness, regulatory compliance, and operational risk mitigation.\nStrategic Business Partnership\nAbility to partner with HR Business Partners, COEs, and business leaders to align HR service delivery with business priorities, provide operational insights, and influence workforce and performance outcomes.\nService Delivery\nExpertise in defining, monitoring, and improving service levels, turnaround times, and quality standards.\nData Governance & Integrity\nStrong capability to ensure accuracy, consistency, privacy, and compliance of employee data and HR systems.\nTalent Development\nAbility to build, develop, and retain high-performing shared services teams and future leaders.\nDigital Enablement & Automation\nAbility to leverage HR technology and digital solutions to streamline transactions and improve efficiency.\nEscalation & Issue Resolution\nAbility to manage complex, high-impact operational issues and make sound decisions under pressure.\nRecommended Skills\nAdditional skills that are valuable for candidates to have but not required.\nGlobal/Cross Cultural Experience\nExperience supporting diverse, global, or multi-site populations and navigating cultural differences.\nFinancial Acumen\nUnderstanding budgets, cost drivers, and ROI to align people's strategies with financial outcomes.\nLean/Six Sigma\nExperience using structured methodologies to improve operational efficiency.\nAdvanced HR Analytics\nAbility to move beyond reporting to predictive insights and performance optimization.\nVendor & Outsourcing Management\nAbility to manage third-party providers and service partners effectively.\nWhy join Aptiv\nYou grow at Aptiv. \nAptiv's winning culture is global by design. We bring together diverse perspectives, cultures, and business contexts to solve our customers' toughest challenges. In this environment, every individual can grow, lead, and make an impact, regardless of background, because inclusion fuels how we innovate and win.\nYou make an impact at Aptiv.\nOne of the strengths of humanity is our drive to progress, to improve, to achieve more tomorrow than we did yesterday. People need solutions they can trust when it matters most. At Aptiv, you are building those solutions every day.\nYou have support at Aptiv.\nWe ensure you have the resources and support you need to take care of your family, your physical health, and your mental health with a competitive benefits package.\nYour Benefits at Aptiv:\nHigher Education Opportunities (UDACITY, UDEMY, COURSERA are available for your continuous growth and development);\nLife and accident insurance;\nWell Being Program that includes regular workshops and networking events;\nEAP Employee Assistance.\nAccess to fitness clubs (T&C apply);\nShift allowances are applicable. Will discuss during the interview process.\nMeet the next generation Aptiv\nAt Aptiv, we deliver innovative solutions that people trust when it matters most.\nProgress is never static. It is about reaching further, exploring new possibilities, and enabling mobility. Aptiv empowers customers to create solutions people rely on-advancing safety and autonomy in Automotive and Commercial Vehicles, enabling mission-critical performance in Aerospace & Defense, and powering intelligent systems across Energy, Enterprise, and Telecommunications. We also drive precision and efficiency in Industrials & Robotics and support life-critical innovation in Medical technologies.\nGuided by our winning culture and values to Think & Act Like Owners, as One Team, and Play to Win, we turn commitment into results and achieve more together.\nJoin Us to Deliver Innovative Solutions That People Trust!\nPrivacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates\nAptiv is an equal employment opportunity employer. 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