{"id":3607761,"url":"https://alion.io/job/aramark-customer-service-assistant-3","title":"Customer Service Assistant","company":{"id":2462,"name":"Aramark","domain":"aramark.com","url":"https://alion.io/company/aramark","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":12,"currency":"GBP","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T11:33:43Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T21:03:08Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Aramark we empower our people to create experiences that matter.\nWe share a passion for hospitality; it’s at the foundation of everything we do. Hospitality excellence is brought to life by our people every day. We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.\n We are currently recruiting for a Customer Service Assistant to join our team at Kinloss Barracks, Kinloss, IV36 3UH. This is a fantastic opportunity for a customer-focused and enthusiastic individual to become part of a busy catering operation, delivering excellent service within a military environment.\nWhat's in it for you?\n£12.71 per hour\n35 hours per week\nWorking 5 days out of 7\nShift times between 6:00am and 6:30pm\nFree on-site parking\nFree uniform provided\nAccess to our Employee Benefits app, including online GP access, Employee Assistance Programme, discounts, supermarket savings and more\nLife assurance and pension scheme\nGenerous holiday entitlement with the option to buy additional leave\nTraining and development opportunities\nApprenticeship schemes available\nCareer progression within a global organisation\nWhat you'll be doing\nPreparing and serving food and beverages to customers\nOperating tills and processing customer payments accurately\nMaintaining high standards of cleanliness throughout dining and service areas\nSupporting stock replenishment and stock rotation\nDelivering excellent customer service at all times\nAssisting with the smooth day-to-day running of the catering operation\nFollowing food safety, health & safety, and company procedures at all times\n About you\nPrevious customer-facing or food service experience is desirable, but not essential as full training will be provided\nMust be aged 18 or over\nExcellent communication and customer service skills\nPositive attitude and willingness to learn\nAbility to work effectively as part of a team\nFlexible approach to work\nReliable and professional manner\n Important Requirements\nApplicants must have the legal right to work in the UK and have resided in the UK for at least 3 years.\nSuccessful candidates will be required to obtain security clearance.\nDue to the location of the site and limited public transport options, a reliable mode of transport is recommended.\nAt Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.\nAs a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.\nWe are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.\nWe ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team - \nAny offer of employment for this role will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to the clearance level associated with the role.\nJoin us in fostering a workplace where everyone can achieve their full potential.\nAll applications will be treated in the strictest confidence.","description_format":"text","description_chars":3613,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-11-02T12:27:04Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-04T06:27:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":16,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/aramark-customer-service-assistant-3","json_url":"https://alion.io/job/aramark-customer-service-assistant-3.json","meta":{"generated_at":"2026-11-05T00:55:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1122,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2462},"rest":"https://alion.io/mcp/rest/get_company?id=2462"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faramark-customer-service-assistant-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faramark-customer-service-assistant-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faramark-customer-service-assistant-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aramark-customer-service-assistant-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faramark-customer-service-assistant-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3607761}},{"tool":"search_jobs","arguments":{"company":"aramark.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3607761},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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