{"id":3824153,"url":"https://alion.io/job/aramex-crm-leader","title":"CRM Leader","company":{"id":176076,"name":"Aramex","domain":"aramex.com","url":"https://alion.io/company/aramex-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0.143,"time_to_fill_p50_days":10,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Marketing","role_family":"Marketing","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-11-05T17:54:06Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-05T23:17:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Purpose of the Job\nSupport function to Commercial manager, evaluate and visits monthly down trade & lost accounts YOY & YTD, achieve stringent revenue growth targets on pre- allocated customers.\nJob Description\nCore nature of duties: \n\nArea:\n\nKey Responsibility:\n\n% Weighting:\n\nGrowth\n\nAggressively drive growth within existing customers (Conducting full supply chain analysis) on pre- allocated list of accounts along with the respective CRM team members. Ensure the relevant stakeholders are involved and monthly revenue growth targets are achieved.\n\n60%\n\nRetention\n\nCompile branch down trade report and personally visits each and every down trade & Lost account on a monthly bases with or without respective CRM’s. Present comprehensive report back to Commercial manager to support recover strategy.\n\n30%\n\nTeam development\n\nCRM in-field (On the job) assessment, guidance and recommend necessary training. (Product and skills)\n\n10%\n\n Key Responsibilities \nEstablish productive professional relationships with key personnel particularly decision makers (FD’s, MD’s, CEO’s etc.)\nPerform daily customer visits - Seeking Growth opportunities Min 3 customer visits a day\nResponsible for teams monthly down trade report & visiting these customers.\nAchieve Team Growth target (Cross sell and upsell with CRM’s in their portfolios)\nSign of on implementation plan between CRM & Sales (SOP etc.)\nMonthly CRM Reporting - National result tracker and commission \nAnnual rate increase (Project manager form end to start)\nSupport / care take CRM portfolios during extended absence.\nDrive data analytics - Power bi-reporting internal and to customers\nBuild solid relationship with team, providing guidance and on the job assessment.\nSchedule CRM weekly team meetings\nAdhoc support to Commercial manager\nJob Requirements - Experience and Education\nMinimum requirement is a Matric (Grade 12) qualification\nBachelor of Commerce Degree or similar qualification\n3 Year corporate experience in managing a portfolio of clients\nNeed to have worked for reputable corporates\nProven track record of having made target\nIndustry experiences advantageous - Understanding of full supply chain (Freight, International & Warehousing products)\nExperience in presentation and negotiation of business solutions at senior management level\nValid Code 08 driver’s license and own reliable transport\nExcellent communication skills\nLeadership Behaviors\nBuilding Outstanding Teams\nSetting a clear direction\nSimplification\nCollaborate & break silos\nExecution & Accountability\nGrowth mindset\nInnovation\nInclusion\nExternal focus\nSkills\nFinancial Acumen\nTeam Collaboration\nAdaptability\nBusiness Acumen\nCommunication Skills\nAnalytical Skills\nCommercial Acumen\nCustomer Centric Mindset","description_format":"text","description_chars":2739,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Warehousing","Courier Services"],"lifecycle":[{"event":"open","at":"2026-11-05T17:54:06Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":10,"reasons":["conf:6","velocity","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/aramex-crm-leader","json_url":"https://alion.io/job/aramex-crm-leader.json","meta":{"generated_at":"2026-11-06T12:07:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":4051,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176076},"rest":"https://alion.io/mcp/rest/get_company?id=176076"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faramex-crm-leader"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faramex-crm-leader"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faramex-crm-leader"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aramex-crm-leader\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faramex-crm-leader"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3824153}},{"tool":"search_jobs","arguments":{"company":"aramex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3824153},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}