{"id":2632311,"url":"https://alion.io/job/aramex-lead-qualifier-telemarketer","title":"Lead Qualifier - Telemarketer","company":{"id":176076,"name":"Aramex","domain":"aramex.com","url":"https://alion.io/company/aramex-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":138000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T16:31:15Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T21:17:24Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Purpose of the Job\nThe Telemarketer is a vital sales support role responsible for the initial stages of lead management. This position involves making outbound calls, verifying, and qualifying leads based on predefined criteria, and ensuring the accuracy and completeness of lead information to support the sales pipeline.\nAdditionally, the Telemarketer collaborates closely with the marketing team to refine customer profiles, generate new deals, and streamline the lead qualification process.\nJob Description\nLead Qualification & Assignment\nMake outbound calls to verify and qualify leads against agreed criteria.\nEnsure lead information is accurate, complete, and updated within the CRM system.\nAssign qualified leads to the appropriate sales team or channel.\nHandle customer queries and objections professionally to support lead conversion.\nLead Generation\nGenerate new business opportunities through outbound calling and targeted campaigns.\nWork closely with Marketing to identify target customer profiles and support lead nurturing activities.\nProvide feedback on lead quality and recommend improvements to targeting strategies.\nPerformance & KPI Management\nMeet or exceed agreed performance targets, including:\nCall activity volumes.\nLead qualification and conversion rates.\nLead processing and response times.\nData quality and accuracy standards.\nReduction of incorrectly qualified or returned leads.\nCollaboration & Continuous Improvement\nMaintain accurate and timely records of all lead interactions, qualifications, and assignments within the CRM.\nCollaborate with internal stakeholders to ensure a seamless lead management process.\nIdentify and support opportunities for process improvements and increased operational efficiency.\nJob Requirements - Experience and Education\nEducation:High school diploma or equivalent; a bachelor’s degree in business, Marketing, or a related field is preferred\nExperience:\nMinimum 1-2 years of experience in telemarketing, call center operations, lead qualification, or a similar sales support role\nProven experience in B2B sales, customer support, or logistics is highly desirable\nPrior experience in a call center environment with a focus on outbound calling is an advantage\nCompetencies:\nCustomer-Centric Approach: Understanding of customer needs and ensuring quality in lead qualification\nDetail Orientation: Ensures accuracy in lead processing and documentation\nCommunication Skills: Clear and professional communication with leads, sales teams, and other stakeholders\nTime Management: Ability to manage multiple tasks and meet deadlines\nProblem-Solving: Proactively identifies issues and proposes solutions to improve the qualification process\nSales Acumen: Basic understanding of sales processes and the ability to identify potential opportunities\nLeadership Behaviors\nBuilding Outstanding Teams\nSetting a clear direction\nSimplification\nCollaborate & break silos\nExecution & Accountability\nGrowth mindset\nInnovation\nInclusion\nExternal focus\nSkills","description_format":"text","description_chars":3000,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Courier Services"],"lifecycle":[{"event":"open","at":"2026-10-15T16:31:15Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-16T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:6","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/aramex-lead-qualifier-telemarketer","json_url":"https://alion.io/job/aramex-lead-qualifier-telemarketer.json","meta":{"generated_at":"2026-10-16T22:51:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4542,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176076},"rest":"https://alion.io/mcp/rest/get_company?id=176076"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faramex-lead-qualifier-telemarketer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faramex-lead-qualifier-telemarketer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faramex-lead-qualifier-telemarketer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aramex-lead-qualifier-telemarketer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faramex-lead-qualifier-telemarketer"}]}