{"id":2632308,"url":"https://alion.io/job/aramex-operations-manager","title":"Operations Manager","company":{"id":176076,"name":"Aramex","domain":"aramex.com","url":"https://alion.io/company/aramex-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":37000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5925},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-15T16:31:15Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T11:07:49Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Purpose of the Job\nThe Operations Manager is responsible for overseeing the day-to-day operations of the station, ensuring efficient resource utilization, operational excellence, service quality, safety compliance, and continuous improvement. The role drives operational performance through process optimization, technology adoption, and effective people and warehouse management.\nJob Description\nOperational Management\nManage daily operations to ensure service, productivity, and performance targets are achieved.\nPlan and allocate resources effectively to meet operational demands and delivery commitments.\nMonitor and improve operational KPIs, driving efficiency while maintaining service quality.\nOversee sorting and warehouse operations to maximize productivity and operational effectiveness.\nDevelop contingency and incident management plans to minimize operational disruptions.\nProcess Improvement & Excellence\nLead continuous improvement initiatives to enhance operational efficiency and customer experience.\nIdentify process gaps and implement solutions to improve productivity, quality, and cost effectiveness.\nEvaluate improvement initiatives and ensure sustainable outcomes across the operation.\nFoster a culture of innovation, problem-solving, and continuous improvement within the team.\nWarehouse & Logistics Management\nOversee warehouse operations, storage utilization, and workflow processes.\nReview warehouse layouts and operational practices to optimize space, safety, and efficiency.\nEnsure alignment of warehouse strategies with business and operational objectives.\nTechnology & Innovation\nSupport the adoption of new technologies and operational tools to improve performance.\nLead operational technology projects and ensure successful implementation.\nAssess the effectiveness of technology solutions and identify opportunities for further improvements.\nPromote awareness and adoption of innovative solutions across the operation.\nSafety, Compliance & Risk Management\nEnsure compliance with Workplace Safety & Health (WSH) requirements and company policies.\nPromote a strong safety culture and drive corrective actions for non-compliance issues.\nIdentify operational risks and implement mitigation plans to protect people, assets, and business continuity.\nRegularly review emergency response and crisis management procedures.\nPeople Leadership\nLead, coach, and develop operations teams to achieve high performance.\nBuild a culture of accountability, teamwork, and operational discipline.\nSupport employee development through training, coaching, and knowledge sharing.\nCommunicate operational priorities and performance expectations clearly across the team.\nJob Requirements - Experience and Education\nAt least 7 years of experience in a leadership / managerial position in the same industry\nBachelors of Industrial Engineering, Business Administration, Operations Management, Logistics or related field. Masters degree in related field is considered as a plus\nExperience in implementing and enforcing operational standards and procedures\nLeadership Behaviors\nBuilding Outstanding Teams\nCollaboration and team work skills\nExecution and Delivery of Performance Objectives\nInclusion\nProblem Solving and Decision Making\nSkills\nConflict Resolution\nInfluencing Skills\nLeadership Skills\nProblem Solving\nProcess Improvement\nTime Management","description_format":"text","description_chars":3351,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":7,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Courier Services"],"lifecycle":[{"event":"open","at":"2026-10-15T16:31:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":38,"reasons":["conf:6","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/aramex-operations-manager","json_url":"https://alion.io/job/aramex-operations-manager.json","meta":{"generated_at":"2026-10-16T13:32:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12999,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176076},"rest":"https://alion.io/mcp/rest/get_company?id=176076"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faramex-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faramex-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faramex-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aramex-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faramex-operations-manager"}]}