{"id":1338660,"url":"https://alion.io/job/arbill-safety-account-manager","title":"Safety Account Manager","company":{"id":1761376,"name":"Arbill","domain":"arbill.com","url":"https://alion.io/company/arbill","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":188000,"period":"year","method":"role_country_seniority_unknown","sample_n":10077},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-29T16:58:36Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-20T04:01:38Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"Description\nJob Summary:\nWe're looking for a savvy, seasoned relationship manager who project manages all initiatives for our clients to achieve the shared goal of driving workplace injuries to zero. They use a consultative approach to assess, facilitate and deploy appropriate safety products, safety programs, EHS consulting and Safety Technology tools to drive injuries to zero within their client's workplace. He/she will be expected to meet or exceed sales goals and increase sales growth and margin within assigned territory.\nPrimary Responsibilities:\nExceeds budget for assigned accounts by demonstrating value and applying solutions. \nMay work with Business Development or as a lead to acquire new clients. \nDelivers value to clients by using all tools and solutions available. This demonstrated value will be measured by KPIs, including sales growth and margin improvement. \nUse CRM tool, Rhythm, and Qlikview software to report and track client status, opportunities, and wins \nMaintain customer satisfaction with quick client response and follow up \nUtilize our Safety Review process to identify opportunities for improvement with both potential and current clients to create a safer workplace. Analyze, evaluate, review information and strategize \nProactively communicate on a regular basis with clients to provide advice and solutions \nBuild collaborative relationships with clients, engage active listening and adapt messaging of Arbill capabilities to achieve a long-term win/win solutions \nConduct Safety Reviews with client on a periodic basis, with the goal of improved employee safety, expanding utilized safety offering and improving relationship. \nExpand safety knowledge by pursuing ongoing training to deliver best-in -class safety solutions \nWork closely with internal partners: customer service, supply chain, etc to delegate responsibilities to optimize customer experience \nCommunicate with clients by phone, email and face-to-face meetings to ensure their needs are understood and addressed \nFollow and update customer-specific playbooks covering onboarding, ongoing support, renewal, and expansion \nActively manage client health by tracking usage, satisfaction signals, and engagement levels to identify at-risk accounts before they become problems \nDrive renewal and expansion for accounts through proactive cross-sell and upsell conversations tied to demonstrated value, not just relationship maintenance \nDevelop and present formal business reviews (QBRs) that connect Arbill’s safety solutions to measurable client outcomes \nBuild multi-point relationships within client organizations that do not rely on a single contact; map stakeholders and expand connections across the account \nMaintain a documented segmentation approach for the account base with consistent touchpoints to support different levels of engagement \nCreate a client feedback loop to surface product, service, and process gaps back to internal teams, including supply chain and leadership, with supporting data \nIdentify opportunities for continuous improvement within accounts and bring specific recommendations rather than waiting to be asked \nDuties, responsibilities, and activities may change or new ones may be assigned \nRequirements\nManagement Responsibility:\nDirect reports: N/A \nExperience/Education & Knowledge, Skills & Abilities (aka Competencies), Traits: Experience & Education:\nAt least 5 working years field experience in relevant Safety and EH&S experience, including client support \nBachelor's Degree \nKnowledge/Skills/Abilities/Traits:\nExtroverted, dynamic, people-oriented personality \nSelf-motivated with an entrepreneurial spirit \nComfortable working in a fast-paced environment \nStrong technology skills \nAbility to influence through persuasion and consensus building across multiple stakeholder levels within a client organization \nAnalytical and process-oriented mindset with the ability to use data to tell a story about account health and client outcomes \nDeep understanding of value drivers in a retention-focused business model, with strong empathy for the client combined with accountability for revenue growth \nAbility to generate urgency and rally internal resources quickly when a client issue requires escalation \nExperience navigating large corporate client structures, identifying strategic opportunities, and securing growth opportunities within existing accounts","description_format":"text","description_chars":4401,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Logistics","E-learning"],"lifecycle":[{"event":"open","at":"2026-09-27T15:12:53Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.334,"p_room":0.28,"age_days":82,"expected_fill_days":23,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/arbill-safety-account-manager","json_url":"https://alion.io/job/arbill-safety-account-manager.json","meta":{"generated_at":"2026-10-20T14:07:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15851,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761376},"rest":"https://alion.io/mcp/rest/get_company?id=1761376"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farbill-safety-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farbill-safety-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farbill-safety-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arbill-safety-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farbill-safety-account-manager"}]}