{"id":4005551,"url":"https://alion.io/job/arbin-instruments-application-engineer-electrical","title":"Application Engineer (Electrical)","company":{"id":4478969,"name":"Arbin Instruments","domain":"arbin.com","url":"https://alion.io/company/arbin-instruments","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["College Station, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Battery Cyclers","optional":false}],"status":"live","first_seen_at":"2026-11-10T06:54:10Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T06:54:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Title of Job\nApplication Engineer(Electrical)\nPosition Description\nThis position provides technical service for our customers and helps our end user to solve issues. The ideal candidate will bridge the gap between customer needs and engineering capabilities, providing technical expertise and support throughout the sales and post-sales cycle.\nMajor Areas of Responsibility\nConduct engineeringtest\nProduct repair\nAnswer phone call/Emails from Customers\nAnalysis customer’s issue and find out solutions to fix it\nProvide online training/troubleshooting service\nPerform onsite service (Calibration, Troubleshoot, Repair)\nWrite engineering documents\nCollect customer feedback and open issues, feedback them to R&D team\nSupport throughout the sales and post-sales\nPrimary Objectives\nThis position is to ensure our customers feel they are well covered by Arbin professionals and keep good relationship between our customers and us.\nThis position also serves as a major source of customer feedback/system issues. Feedback shall be collected, discussed internally and treated.\nSpecific Responsibilities of the Job\nConduct engineering Test\nReproduce reported issue/bug\nVerify new feature/new fix\nEvaluate system limitation/performance during different scenarios\nPerform specific tests per customer’s needs.\nProduct repair\nTroubleshoot product\nDiagnose defected boards\nArbin product circuit analysis and performance improvement\nComponents soldering\nAnswer phone call/Emails from Customers\nAnswer incoming phone calls/emails, summarize customer’s questions and feedback.\nAnalysis customer’s issue and find out solutions to fix it\nCollect necessary files/data from customer, analyze the root cause of any issue reported, find out solution to fix it. An issue can be escalated to engineering team.\nProvide online training/troubleshooting service\nUse phone call or remote access software to expedite troubleshooting process and provide online real time training/instruction.\nPerform onsite service (Calibration, Troubleshoot, Repair)\nPerform onsite Service including but not limited to: System set up, System calibration, troubleshooting, customer training.\n Write engineering documents\nInternal documents include but not limited to:\n(1) Modules assemble/testing instruction\n(2) Modules troubleshoot procedure\n(3) Module/Product/Feature Introduction\n(4) Engineering test report.\nExternal documents include but not limited to:\n(1) Product white paper (technical introduction).\n(2) Product General Introduction.\n(3) Product Specification sheet.\nCollect customer feedback and open issues, feedback them to R&D team.\nCollect feedback through phone calls, emails and visits. Summarize it for further discussion.\nS upport throughout the sales and post-sales\nRequired Knowledge, Skills, and Abilities\nHave basic Electrical Engineering knowledge including component/circuit analysis.\nPower system/Power Electronics is preferred.\nUnderstand analog circuit theory and digital circuit theory.\nElectronic components soldering (SMT, Through holes)\nAble to use multimeters, oscilloscope and other common equipment.\nAbility to read and write technical documents.\nTravel work will be 25% - 50% when needed.\nGood communication with others and able to talk before camera.\nGood learning ability and attitude\nAble to handle multiple tasks\nKnowledge of computer networks is preferred.\nAbility to lift up to 50 lbs.\nEducation and Experience\nDegree or equivalent experience: BS or above in Electrical Engineering\nYears of experience: 0 or above\nSpecialized training in: Electrical or electronics\nOther Requirements\nAble to take coast to coast flight, able to drive independently.\nU.S citizens preferred\nWork Environment\nOffice/Lab/Facility/onsite combined\n\nPay Range: $60,000 - 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