{"id":2364010,"url":"https://alion.io/job/arborvalleyofcascadia-admissions-coordinator","title":"Admissions Coordinator","company":{"id":4420104,"name":"Arbor Valley of Cascadia","domain":"arborvalleyofcascadia.com","url":"https://alion.io/company/arborvalleyofcascadia","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boise, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":73000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1854},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-05T18:28:42Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-02T10:58:55Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":27},"description":"Description\nResponsible to build and grow census/quality mix by developing the market and providing prospective residents and/or responsible parties with information and assistance that is appropriate when considering the selection of a skilled nursing facility. The Admission Coordinator spends his/her time engaged in revenue-generating activities: census/mix management (including internal conversions), inquiry management, external sales calls, lead-base calls to build long-term custodial census, and community education. Also, the Admission Coordinator spends time engaged in non-revenue generating activities: customer service/satisfaction, public relations, administrative tasks and other duties as assigned. Maintains a strong professional relationship with the Chief Executive Officer and other facility department heads and managers.\nEssential Functions\nFulfills a proactive, take-charge role in the facility’s stand up meetings. Communicates weekly with the Chief Executive Officer and other department heads to resolve admission issues, including ongoing meetings with the Chief Nursing Officer (CNO) to discuss clinical service issues. \nConducts routine physical environment rounds with the CEO and select department heads (Housekeeping, Facilities, etc.) to evaluate and resolve facility presentation issues. \nConduct tours for prospective customers interested in the facility’s skilled nursing care services. \nEnsures room readiness for new residents.\nWorks with the Social Worker to ensure that internal conversions of patients from short-term rehab to long-term care take place when appropriate. Alerts department heads/facility staff of projected room changes - admissions, discharges, patient transfers - at the daily stand up meeting. \nLeads the bed management process. Works with the CNO and the Business Office Manager (BOM) to ensure appropriate and efficient decisions are made regarding prospective admissions. Makes recommendation re: admission decisions to appropriate facility management and communicates these decisions regarding room and bed selection to all relevant parties.\nModels exemplary customer service to all constituencies at all times. Establishes realistic expectations for service levels with residents, families and referral sources. Responsible for communicating Customer Service Satisfaction Survey results to other staff and developing plans to improve service delivery in specific areas. Trains facility staff on basic customer service and satisfaction principles. Communicates customer objectives and expectations with center department heads and staff. Monitors and evaluates customer satisfaction of various constituents, including new admissions, post-discharges, current residents and families, community sources and inquiries that were unable to admit. Shares results with the management team, QAPI committee, and others as appropriate to develop action plans, as needed.\nResponds promptly to inquiry calls from hospital discharge planners or Clinical Liaisons, families and other referral sources. Manages the inquiry process in a professional and timely manner, with appropriate follow-up. Conducts daily follow-up on all active and pending inquiries. Manages the admission process by maintaining updated bed availability and facility services information at all times. Trains the back-up team to capably handle an inquiry when he/she is out of the facility. Manages occupancy levels and strives to have census/quality mix consistently at or above budget expectations. \nConducts post-discharge follow-up with residents and/or family members.\nDevelops business relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the facility and/or collaborates with Clinical Liaisons. Networks effectively with current and past customers to solicit and generate referrals. Maintains a current, prioritized key account list, including a database of key referral metrics for both existing and potential referral sources. Conducts external sales calls to medical community contacts - especially hospital discharge planners, physicians (admitting/ attending), and insurance company case managers. Makes external sales calls to legal and financial professionals, senior organizations, special interest constituents and other community contacts. \nDevelops and implements special events and presentations targeted at community education, establishing and maintaining the center’s status as the expert on skilled nursing, specialty programs, rehabilitation care and other healthcare issues in the community. \nMaintains a working knowledge of Federal and State regulations and reimbursement guidelines (Medicare and Medicaid). Maintains a working knowledge of healthcare industry trends and legislative/regulatory issues, and communicates this information on a consistent basis to referral sources and center staff. Assists with managed care referral process. May provide assistance with new employee orientation for the admission process.\nCreates all admission packets in accordance with facility policies and procedures. Ensures appropriate admission paperwork and signatures are obtained from residents or responsible parties prior to admission. Communicates special needs of new admits to staff to ensure a smooth transition. \nKeeps all patient information confidential.\nPunctuality and regular attendance for assigned shifts.\nOther Functions\nPerforms other tasks as assigned.\nConducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.\nKnowledge/Skills/Abilities\nExpert ability to make sales calls and develop business relationships with referral sources.\nExpert ability at making effective (persuasive) presentations and public speaking. Demonstrate self-confidence.\nExpert ability to use the telephone as a sales tool, with an aptitude for translating phone contacts into service provider-customer business relationships.\nProficient user knowledge of Windows Office programs (Word, Excel, PowerPoint), and the ability to learn to specialized computer applications that are specific to handling job requirements.\nWorking knowledge (or the ability to learn) of healthcare reimbursement programs (payer sources).\nAbility to develop professional working relationships and communicate effectively with multiple constituencies - residents, family members, medical community professionals, community opinion leaders, fellow Kindred associates, etc.\nAbility to plan, organize and prioritize multiple tasks that need to be completed on a daily basis. Excellent organizational skills and documentation orientation.\nAbility to maintain confidentiality.\nAbility to work independently. Must be self-motivated and goal-oriented.\nAbility to communicate effectively, both orally and in writing.\nAbility to work flexible hours, as admission responsibilities may dictate.\nAbility to maintain regular attendance.\nAbility to perform the essential job functions of this job, with or without reasonable accommodations.\nRequirements\nEducation\nAssociate’s or Bachelor’s degree in an appropriate field preferred.\nTwo years of equivalent experience in a sales/marketing position or Admissions Coordinator position will be considered in lieu of a degree.\nLicenses/Certification\nValid driver’s license.\nExperience\nSix months experience in a long-term care environment preferred.\n3-4 years of experience in a sales/marketing position, or with a heavy emphasis on customer service. A background in community involvement is preferred.\nNote: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state’s specific background check requirements prior to contact with patients/residents.","description_format":"text","description_chars":7858,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T16:25:40Z"},{"event":"close","at":"2026-10-20T02:26:31Z"},{"event":"reopen","at":"2026-10-26T15:30:04Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.764,"p_room":0.55,"age_days":27,"expected_fill_days":27,"reasons":["conf:4","win:tail"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/arborvalleyofcascadia-admissions-coordinator","json_url":"https://alion.io/job/arborvalleyofcascadia-admissions-coordinator.json","meta":{"generated_at":"2026-11-02T14:59:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20786,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420104},"rest":"https://alion.io/mcp/rest/get_company?id=4420104"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farborvalleyofcascadia-admissions-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farborvalleyofcascadia-admissions-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farborvalleyofcascadia-admissions-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arborvalleyofcascadia-admissions-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farborvalleyofcascadia-admissions-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2364010}},{"tool":"search_jobs","arguments":{"company":"arborvalleyofcascadia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2364010},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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