{"id":2998970,"url":"https://alion.io/job/arburg-global-service-coordinator-mwd-processes-standards","title":"Global Service Coordinator (m/w/d) - Processes & Standards","company":{"id":1903746,"name":"ARBURG","domain":"arburg.com","url":"https://alion.io/company/arburg-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lossburg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":65000,"period":"year","method":"role_country_seniority_unknown","sample_n":222},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T11:37:19Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-03T09:33:41Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Ihre Mission? Herausfordernd!\nAls Global Service Coordinator (m/w/d) Processes & Standards gestalten Sie die Weiterentwicklung und Harmonisierung unserer globalen Serviceprozesse und Standards.\nSie analysieren bestehende Abläufe, identifizieren Optimierungspotenziale und treiben Verbesserungsmaßnahmen im internationalen Serviceumfeld voran.\nIhre Kernaufgabe besteht in der Erstellung und Weiterentwicklung von Prozessdokumentationen, Arbeitsanweisungen sowie Best-Practice-Lösungen für den Technischen Kundendienst.\nDarüber hinaus begleiten Sie die Einführung neuer Prozesse, Standards und Systeme in unseren internationalen Serviceorganisationen.\nIn enger Zusammenarbeit mit unseren Niederlassungen unterstützen Sie die weltweite Umsetzung globaler Vorgaben und fördern den internationalen Wissensaustausch.\nSie wirken aktiv in internationalen Projekten zur Standardisierung und Digitalisierung von Serviceprozessen mit.\nDie Konzeption und Begleitung von Schulungs- und Qualifizierungsmaßnahmen zur nachhaltigen Verankerung neuer Standards runden Ihr Aufgabengebiet ab.\nIhre Kompetenz? Überzeugend!\nAbgeschlossenes Studium im Bereich Wirtschaftsingenieurwesen, Maschinenbau, Betriebswirtschaft oder einer vergleichbaren Fachrichtung\nAlternativ technische Ausbildung mit entsprechender Weiterbildung und einschlägiger Berufserfahrung\nAnalytische Denkweise sowie eine strukturierte und selbstständige Arbeitsweise\nErfahrung im Projekt- oder Prozessmanagement von Vorteil\nHohe digitale Affinität und Interesse an neuen Technologien\nKommunikationsstärke sowie interkulturelle Kompetenz\nTeamorientierung und ausgeprägtes Serviceverständnis\nGute Englischkenntnisse in Wort und Schrift\nBereitschaft zu internationalen Dienstreisen\nUnser Angebot? Attraktiv!\nFlexible Arbeitszeiten, Weiterbildungsmöglichkeiten, gute Perspektiven… ist doch selbstverständlich. Aber lassen Sie sich von der Schwarzwald-Idylle nicht täuschen. Hinter der Fassade von ARBURG verbirgt sich das Zentrum eines weltumspannenden Netzwerks. So entpuppen sich hier liebenswerte Menschen als knallharte Profis. Kommen Sie zu uns! Wir bieten Ihnen hochspannende Action zu top Bedingungen.\nIhr Ansprechpartner? Gerne für Sie da!\nWir freuen uns auf Ihre Bewerbungsunterlagen einschließlich Ihres möglichen Eintrittstermins und Ihrer Gehaltsvorstellungen. Fragen? 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