# Customer Success Manager

ARC Intelligence is building the AI-native Finance OS for modern mid-market corporations. We help finance teams manage planning, forecasting, reporting, consolidation, and performance management across complex corporate structures through a single intelligent platform. By combining financial data, operational workflows, and AI, we enable organizations to automate processes, increase transparency, and make faster, better decisions. Our vision is to become the AI-native ERP system for process-heavy corporations. We are starting with finance and building toward a future where AI-powered software automates enterprise workflows. Aufgaben What You'll Do Lead technical onboarding and implementation for customers. Become a trusted advisor for finance leaders and operational teams. Configure customer environments and support ERP, accounting, and financial system integrations. Work closely with Engineering to troubleshoot technical issues and prioritize product improvements. Build implementation playbooks, onboarding guides, and technical documentation. Analyze customer usage and proactively drive adoption. Translate customer requirements into product feedback for Product and Engineeri

- **Id**: 1310167
- **Url**: <https://alion.io/job/arc-intelligence-customer-success-manager>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Berlin, Germany
- **Countries**: DE
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-07-21T09:33:20Z
- **Employer posted date**: 2026-07-21
- **Last verified at**: 2026-11-15T00:56:30Z
- **Board verified**: yes
- **Days open**: 117
- **Description format**: text
- **Description chars**: 3063
- **Description truncated**: no
- **Benefits**: Equity
- **Relocation offered**: no

## Company

- **Id**: 2273305
- **Name**: ARC Intelligence
- **Domain**: arc-intelligence.de
- **Url**: <https://alion.io/company/arc-intelligence>
- **Size band**: 11-50
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Join

## Salary estimate

- **Min usd**: 34000
- **Max usd**: 77000
- **Period**: year
- **Method**: role_country_seniority_unknown
- **Sample n**: 199

## Technologies

- **SQL** — Optional: yes

## Trust

- **Level**: stale
- **Repost count**: 0
- **Flags**: stale
- **Days open**: 115

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: German; Level: Proficiency (C2); Optional: no
- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-09-26T15:36:13Z

## Liveness

- **Score**: 5
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.189
- **P room**: 0.28
- **Age days**: 116
- **Expected fill days**: 30
- **Reasons**: conf:6, win:tail, crowd:
- **Computed at**: 2026-11-15T07:52:55Z

---
[Page](https://alion.io/job/arc-intelligence-customer-success-manager) · [JSON](https://alion.io/job/arc-intelligence-customer-success-manager.json)

Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.