{"id":120125,"url":"https://alion.io/job/arc-xp-principal-technical-product-manager-content-platform","title":"Principal Technical Product Manager, Content Platform","company":{"id":46421,"name":"Arc XP","domain":"arcxp.com","url":"https://alion.io/company/arc-xp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":131500,"max":219100,"currency":"USD","period":"year","gross":null,"usd_annual":219100},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-08-19T00:00:00Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-10-17T03:14:26Z","board_verified":false,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Job Description\nArc XP is a cloud-based digital experience platform that helps enterprise companies, retail brands, and media and entertainment organizations create and distribute content, drive digital commerce, and deliver powerful multichannel experiences. A division of The Washington Post, Arc XP has powered the digital transformation of customers across the globe, currently serving more than 1,500 sites in 25 countries that reach more than 1.5 billion unique visitors monthly.\nBuilt 100% on AWS, the Arc platform employs a microservice architecture with a headless, API-first approach to content management. All of our software teams use DevOps to deliver and maintain products. Our processes are lightweight, which allows our teams to innovate quickly to bring new ideas to market. New features and products are deployed to our customer base every day.\nWe are looking for a Principal Product Manager who can shape the future of how content is created, structured, and delivered in an AI-native world. This role sits at the intersection of headless content management, intelligent automation, and platform strategy. You will own the product vision for our Content Platform, defining how AI capabilities are woven into the content lifecycle-from authoring and enrichment to orchestration and multichannel delivery. You'll work closely with our Content Creation, Cloud Platform, and Developer Experience teams to build the next generation of tools that empower both human creators and AI agents to produce, manipulate, and distribute content at scale.\nAs a principal-level Product Manager, you'll operate as a fractional PM across several pods in the content platform space simultaneously, threading a coherent product thesis through related missions rather than going deep on any single pod's backlog. You'll set direction across those pods, mentor other product managers, and own the strategic narrative for where the content platform is going-not just the next quarter, but the next several years.\nThis isn't about bolting AI onto an existing CMS. We're rethinking what a content platform looks like when AI is a first-class participant in the content supply chain, and we need someone who has a clear, opinionated vision for that future.\nWhat Motivates You\nYou think in systems and see content platforms as orchestration layers, not just storage and retrieval.\n\nYou get energized by the ambiguity of defining new product categories at the intersection of AI and content.\n\nYou believe in the empowered product team model, where engineering, design, and product work as true partners in discovery and delivery, not a feature factory.\n\nYou're comfortable supporting multiple pods simultaneously as a fractional PM, holding the broader product thesis in your head and pulling threads together across related missions rather than living inside one pod's backlog.\n\nYou're passionate about lean product development-validating assumptions early, learning fast, and shipping incremental value rather than big-bang releases.\n\nYou want to shape how enterprises create and deliver content over the next five years, not just optimize what exists today.\n\nComfortable leading through influence across engineering, design, and go-to-market teams.\n\nYou already use AI tools in your daily workflow-for research, writing, analysis, prototyping, or decision-making-and you're excited about pushing those boundaries further because you believe the best way to build AI-powered products is to live the workflow yourself.\n\nHow You'll Support the Mission\nDefine the long-term vision and product strategy for Arc's Content Platform, establishing how AI transforms content creation, management, orchestration, and delivery.\n\nLead the evolution of AI-native content capabilities by identifying opportunities to embed intelligent automation throughout the content lifecycle while balancing customer needs with long-term platform strategy.\n\nDrive the evolution of Arc's content architecture, APIs, and platform capabilities to support both human creators and AI-powered systems.\n\nBuild and maintain a strategic product roadmap that sequences foundational platform investments, AI capabilities, and developer experience improvements to maximize customer value.\n\nPartner with engineering, design, and customer-facing teams to define requirements, evaluate technical approaches, prioritize investments, and deliver platform capabilities through iterative product development.\n\nAlign product direction across multiple Content Platform, Cloud Infrastructure, and Developer Experience pods, ensuring initiatives reinforce a unified product vision and measurable customer outcomes.\n\nChampion AI-first ways of working by applying AI tools throughout product discovery, planning, research, analysis, and prototyping while helping establish best practices across the product organization.\n\nRepresent Arc XP with customers, industry partners, and standards organizations to influence emerging content platform and AI standards while translating industry direction into product strategy.\n\nBuild strong feedback loops with customers, developers, internal stakeholders, and go-to-market teams to continuously refine platform direction and strengthen customer outcomes.\n\nDefine success metrics, monitor platform performance, identify strategic risks, and communicate product progress and investment priorities to executive leadership.\n\nThe Skills and Experience You Bring\n10+ years in product management, with at least 5 years working on content platforms, headless CMS, or digital experience platforms.\n\nDemonstrated experience defining and shipping AI-powered product capabilities (not just integrating third-party APIs, but thinking through how AI changes workflows, data models, and user expectations).\n\nDeep familiarity with headless/decoupled content architectures, content modeling, and API-first platform design.\n\nExperience setting product strategy at the principal or staff level, including mentoring other PMs and shaping how the broader product organization operates.\n\nExperience operating within an empowered product team model, partnering closely with engineering and design through continuous discovery and iterative delivery.\n\nDaily, hands-on use of AI-powered tools (LLMs, coding assistants, research agents, etc.) to materially accelerate your own product work-PRDs, research synthesis, competitive analysis, data exploration, and rapid prototyping. You should be able to point to specific workflows you've reinvented around AI, not just tools you've tried.\n\nPreferred\nBA/BS or equivalent practical experience. Advanced degree welcome but not required.\n\nStrong understanding of modern content management paradigms: structured content, headless delivery, COPE (Create Once, Publish Everywhere), content-as-a-service.\n\nWorking knowledge of AI/ML concepts as they apply to content-including generation, classification, enrichment, summarization, and agentic workflows.\n\nComfort operating in an AI-first team culture where AI tools are expected to be part of how you think, write, analyze, and ship-not a novelty, but a core part of the workday.\n\nProven ability to translate a forward-looking technical vision into a concrete, prioritized roadmap.\n\nTrack record of operating as a fractional PM across multiple empowered pods at once, framing each pod's work as a sequence of small, hypothesis-driven bets that compound into a larger thesis-not as long, fixed-scope programs with distant delivery dates.\n\nExcellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders and to articulate a compelling product narrative.\n\nGrounded in lean product development principles: hypothesis-driven development, rapid experimentation, validated learning, and outcome-over-output thinking.\n\nExperience with news, media, or publishing platforms (understanding editorial workflows, content velocity, and audience-facing delivery).\n\nExperience with Platform as a Service (PaaS) product development empowering developers to build on top of your platform.\n\nFamiliarity with LLM orchestration frameworks, AI agent architectures, or content-aware AI pipelines.\n\nA portfolio or examples of how you've used AI to meaningfully accelerate your own product management work (we'll ask about this in interviews).\n\nExperience leading B2B and B2B2C platform products.\n\nBackground in cloud-native, serverless, or microservice architectures on AWS.\n\nExperience representing a company in industry standards bodies or working groups (e.g., IAB Tech Lab, W3C), particularly around content monetization, syndication, or AI/agent access standards.\n\nExperience shipping subscription or paywall products - pricing, metering, entitlements, or churn/retention work for digital content platforms.\n\nBackground in advertising technology (programmatic, header bidding, ad ops, or ad-serving integrations) and how platform architecture exposes inventory and signal to drive revenue.\n\nCompensation and Benefits\nWherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:\nCompetitive medical, dental and vision coverage\n\nCompany-paid pension and 401(k) match\n\nThree weeks of vacation and up to three weeks of paid sick leave\n\nNine paid holidays and two personal days\n\n20 weeks paid parental leave for any new parent\n\nRobust mental health resources\n\nBackup care and caregiver concierge services\n\nGender affirming services\n\nPet insurance\n\nFree Post digital subscription\n\nLeadership and career development program\n\nBenefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status\nThe salary range for this position is:\n$131,500 - $219,100 AnnualThe actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.\nThe Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. 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