{"id":1112397,"url":"https://alion.io/job/arcadis-people-operations-specialist-german-speaker-2","title":"People Operations Specialist (German Speaker)","company":{"id":48386,"name":"Arcadis","domain":"arcadis.com","url":"https://alion.io/company/arcadis","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Eightfold","truth_index":{"grade":"C","score":56,"open_postings":652,"ghost_share":0.515,"stale_share":0.015,"repost_share":0.821,"time_to_fill_p50_days":47,"computed_at":"2026-09-23T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Bucharest, Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":37000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1020},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-16T13:50:30Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T10:50:43Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.\nWe are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.\nRole description:\nThe People Operations Specialist is responsible for delivering efficient and quality HR administration support to the business, managing requests through the HR Helpdesk platform (People Assist), working within defined service level agreements.\nWorks within multiple service areas of a dedicated region as part of a centralized Global People Shared Services team. Provides second-tier support for more specialist processes and acts as an escalation point where a process cannot be managed within the first tier of the service model. Is able to communicate (in written and verbally) in German (at level C1 at a minimum) and English.\nThe role also requires processing of moderately complex requests which require analysis, investigation, critical thinking and collaboration with colleagues and 3rd parties. Based on analysis the role is able to resolve moderately complex transactions or queries or to come up with solutions.\nMaintaining process documentation updates, to ensure all protocols and ways of working are well defined and accessible by the Global People Shared Services Team.\nRole accountabilities:\nResponsible for providing administrative support to employees, managers and the people team, aligned to the Global People Shared Services processes which support the Employee Life Cycle\nWorks within multiple process areas of a dedicated region and provides strong support on both process/ regional requirements\nDevelop knowledge and understanding of the organization's and regional/country policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure\nAnalyze requests and perform the necessary action by providing answers and/or initiating GPSS processes. Questions need to be answered in English or language of the supported country\nResponsible for managing requests through People Assist (HR Case Management/ Service Request System)\nResponsible in meeting Service Request milestones/resolution deadlines in processing requests, monitors and prioritizes cases based on the milestones within People Assist\nResolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy. Support needs to be provided in English and/or language of the supported country\nMaintain the highest standards of compliance, data privacy, and confidentiality, proactively identifying and mitigating risks to ensure strict adherence to all internal and external policies\nResponsible for updating employee records in Oracle HCM in accordance with GPSS Knowledge Based Articles (KBA) and workflows in an accurate and timely manner\nCarry out moderately complex HR data processing tasks; provides knowledge sharing to other team members when needed and use knowledge to help improve data collection tools and administration processes\nInvestigates historical data when required, can analyze processed data or transactions and come up with a solution to resolve if needed\nBuild effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues\nCreates letters and notifications aligned to the process workflow where required in language of the supported country\nPrepares moderately complex documents using a variety of applications for technology devices, such as standard office software\nCollaborate with People Team, Colleagues from other departments and 3rd party requestors when necessary\nResponsible for gathering and summarizing data for reports\nEnsure that employee documents are filed correctly\nDevelop mastery and expertise of the processes to be able to suggest improvements which leads to higher efficiency\nAdministers HCM configuration changes\nParticipate in areas for improvements on ad-hoc projects alongside People Team with a particular focus on process improvement in the GPSS team\nTaking a supportive role in new system/ ways of working initiatives, including preparing for and implementing the changes.\nQualifications & Experience:\nGraduate of any bachelor’s degree\n2-3 years’ experience in HR (preferably in HR Shared Services) \nLanguage capability: English and German (C1 level)\nHas a good understanding of the HR Shared Services concept and its key deliverables\nAbility to prioritize and complete workload within a dynamic work environment\nAble to communicate with employees and managers at all levels\nFlexible and adaptable to change\nCan handle multiple tasks in a fast-paced work environment\nProficient with Microsoft Applications\nAbility to easily adapt to the organization’s work rules and processes\nAbility to work independently and manage basic tasks while meeting service quality and turnaround objectives\nAbove average verbal and written communication skills\nProcess oriented and keen attention to details.\nWhy Arcadis?\nWe can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.\nYou’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.\nTogether, we can create a lasting legacy.\nJoin Arcadis. Create a Legacy.\nOur Commitment to Equality, Diversity, Inclusion & Belonging\nWe want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.","description_format":"text","description_chars":6371,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Transport Infrastructure","Civil & Structural Engineering","Environmental Science"],"lifecycle":[{"event":"open","at":"2026-09-22T13:16:13Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":47,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/arcadis-people-operations-specialist-german-speaker-2","json_url":"https://alion.io/job/arcadis-people-operations-specialist-german-speaker-2.json","meta":{"generated_at":"2026-09-23T14:41:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}