{"id":96544,"url":"https://alion.io/job/archera-senior-technical-account-manager","title":"Senior Technical Account Manager","company":{"id":9829,"name":"Archera","domain":"archera.ai","url":"https://alion.io/company/archera","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Seattle, United States","New York, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":123000,"max_usd":230000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":496},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"FinOps","optional":false},{"name":"GCP","optional":false}],"status":"live","first_seen_at":"2026-07-20T02:38:58Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-22T00:51:07Z","board_verified":true,"closed_at":null,"days_open":93,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":93},"description":"Company Overview\nArchera empowers organizations of all sizes to optimize their cloud costs through unique, short-term, insured Commitments. Hundreds of customers rely on Archera's innovative FinTech solutions to increase their cloud ROI while accelerating revenue objectives and service agility.\nArchera's unique cloud rate products enable teams to maximize savings, hedge against usage changes and evolving cloud service provider offerings, and reinvest capital into top-line revenue initiatives. Archera works closely with AWS, Microsoft Azure, and Google Cloud, and a broad network of software and services partners to help each customer execute upon a bespoke, financially-prudent cloud growth and success strategy.\nPosition Overview\nArchera is looking for a Senior Technical Account Manager to serve as a trusted cloud optimization advisor to our enterprise and mid-market customers. You'll own the post-sales technical relationship, helping customers maximize the value of their insured cloud commitments through proactive FinOps guidance, optimization strategy, and executive-level partnership across AWS, Azure, and/or GCP cloud economics. As a senior member of a growing Customer Success organization, you'll set the standard for technical account management at Archera, mentoring peers and helping shape the team's playbook as we scale. This is a high-visibility role with potential for growth into management in the future. This is a fully remote role based in the United States, with East Coast candidates preferred.\nKey Responsibilities\nOwn the post-sales technical relationship as each customer's primary advisor across AWS, Azure, and GCP environments\nDevelop trusted relationships with technical and business stakeholders, and understand each customer's cloud architecture, financial objectives, and operational priorities\nMonitor commitment coverage and utilization, delivering proactive optimization recommendations that maximize savings and minimize commitment risk\nAdvise customers on multi-cloud commitment strategy and sizing, FinOps maturity, and cloud governance\nTranslate cloud consumption data into executive-level business insights\nLead Quarterly Business Reviews, presenting utilization trends, realized savings, and optimization opportunities to finance, engineering, and infrastructure leaders\nPartner with Account Executives to identify expansion opportunities and additional insured commitments as customer environments grow\nCollaborate with Product, Engineering, and Support to resolve customer challenges and channel feedback for future product roadmap decisions\nMentor and support more junior Technical Account Managers, helping establish best practices and scale the function\nQualifications\n5+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role\nExperience leading or mentoring more junior peers\nAWS/Azure/GCP certifications\nHands-on experience with AWS, GCP, and/or Microsoft Azure\nStrong understanding of cloud infrastructure and cloud economics\nFamiliarity with FinOps principles and cloud cost optimization\nExperience with cloud commitment programs such as Reserved Instances, Savings Plans, Committed Usage Discounts, or EDP/MACC\nExperience presenting to executive stakeholders\nExperience supporting enterprise customers\nAbility to translate technical concepts into business outcomes\nExcellent written and verbal communication skills\nBachelor's degree\nNice to Have\nFinOps Certified Practitioner or equivalent experience\nBenefits\nCompetitive salary and equity package\nComprehensive medical, dental, and vision coverage\n401(k) plan\nFlexible PTO policy\nRemote-first culture\nOpportunity to shape and scale a category-defining FinTech platform","description_format":"text","description_chars":3770,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Predictive Analytics","Cloud Cost & Multi-Cloud Management"],"lifecycle":[{"event":"open","at":"2026-07-20T02:38:58Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.311,"p_room":0.28,"age_days":93,"expected_fill_days":35,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/archera-senior-technical-account-manager","json_url":"https://alion.io/job/archera-senior-technical-account-manager.json","meta":{"generated_at":"2026-10-22T02:03:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1430,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9829},"rest":"https://alion.io/mcp/rest/get_company?id=9829"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farchera-senior-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farchera-senior-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farchera-senior-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/archera-senior-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farchera-senior-technical-account-manager"}]}