{"id":1230905,"url":"https://alion.io/job/archetype-ai-customer-success-manager-2","title":"Technical Program Manager, Partner & Customer Delivery","company":{"id":1814726,"name":"Archetype AI","domain":"archetypeai.io","url":"https://alion.io/company/archetypeai","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["JP"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Physical AI","optional":true},{"name":"Time Series Forecasting","optional":true}],"status":"live","first_seen_at":"2026-09-24T14:38:56Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-21T00:16:45Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"About Us\nAt Archetype AI, we’re building the world’s first physical AI platform to bring artificial intelligence into the real world. Our foundation model, Newton, understands the physical world through objective sensor data and generates real-time insights into complex physical behaviors, from industrial machinery and systems to wearable devices and smart environments.\nFormed by a high-caliber team from Google and backed by one of Silicon Valley’s most renowned venture funds, Archetype AI is at Series A and rapidly advancing its technology for the next big leap. This is a unique opportunity to join an exciting, fast-growing AI team based in the heart of Silicon Valley.\nAbout the Role\nThis role owns the delivery of Archetype's customer programs in Asia from initial scope through pilot, production, and expansion. You'll lead the customer engagement and cross-functional execution across Solutions, Research, Product, and Engineering. This includes connecting customer goals to milestones and technical dependencies, managing program risks, and driving decisions and blockers to resolution.\nWhat You’ll Own\nCustomer programs reach pilot, production, and expansion against clear success criteria.\n\nCustomer goals and engineering work stay aligned through clear milestones, dependencies, and decisions.\n\nTechnical risks, gaps, and unresolved issues have clear paths forward aligned across the responsible teams.\n\nCross-functional blockers and tradeoffs reach resolution without losing program momentum.\n\nCustomers across Asia have a trusted, consistent point of contact throughout the relationship.\n\nKey Qualifications\nFluent Japanese and strong business English.\n\n5+ years leading technical programs, customer implementations, or enterprise deployments.\n\nTrack record of turning ambiguous goals into successful outcomes without a predefined execution path.\n\nExperience leading engagements directly with enterprise customers and senior stakeholders.\n\nTechnical fluency with AI/ML, data, cloud, APIs, or similarly complex software systems.\n\nNice to Have\nHands-on background in engineering, solutions engineering, or systems integration.\n\nTrack record delivering AI/ML or data-centric products in real-world environments.\n\nExperience with edge computing, sensors, industrial systems, or time-series data.","description_format":"text","description_chars":2310,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Japanese","level":"Advanced (C1)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Foundation Models","Industrial AI"],"lifecycle":[{"event":"open","at":"2026-09-25T14:38:56Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.442,"p_room":0.35,"age_days":25,"expected_fill_days":8,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/archetype-ai-customer-success-manager-2","json_url":"https://alion.io/job/archetype-ai-customer-success-manager-2.json","meta":{"generated_at":"2026-10-21T03:52:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5717,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1814726},"rest":"https://alion.io/mcp/rest/get_company?id=1814726"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farchetype-ai-customer-success-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farchetype-ai-customer-success-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farchetype-ai-customer-success-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/archetype-ai-customer-success-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farchetype-ai-customer-success-manager-2"}]}