{"id":1606058,"url":"https://alion.io/job/arconic-customer-service-coordinator-csc-2","title":"Customer Service Coordinator (CSC)","company":{"id":1833502,"name":"Arconic","domain":"arconic.com","url":"https://alion.io/company/arconic","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":100,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3613},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-01T19:20:49Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-17T15:23:08Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Arconic is currently in search of a Customer Service Coordinator (CSC) to join our Kawneer Team based in Salt Lake City, Utah.\nAt Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.\nIn this role, you will:\nProcess and manage orders\n\nReview Purchase Orders [POs]\n\nCoordinate and advance project status\n\nSchedule orders for production based on standard lead times\n\nInterface with internal systems\n\nFollow established guidelines\n\nComplete operations task set by SC manager\n\nInteract with Order Specialist and Project Managers\n\nGenerous training period\n\nUtilize or develop knowledge of product and price book\n\nInteract and coordinate with internal resources on projects\n\nWork in a shared mailbox with other team members\n\nRole will be 50/50 order entry and shop task\n\n You have: (required)\nHS diploma or GED equivalent from an accredited institution\n\n2 years of experience in a customer service role\n\nComputer skills including Microsoft Office, Outlook, Access, that will be further developed with training in all Kawneer front-end systems;\n\nProven customer service skills including prompt response and documentation;\n\nData entry skills with attention to detail;\n\nWritten and verbal communication skills;\n\nConstruction or architectural field knowledge a plus.","description_format":"text","description_chars":1540,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-01T19:51:25Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":82500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.85,"p_room":1,"age_days":15,"expected_fill_days":100,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/arconic-customer-service-coordinator-csc-2","json_url":"https://alion.io/job/arconic-customer-service-coordinator-csc-2.json","meta":{"generated_at":"2026-10-18T03:42:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5802,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1833502},"rest":"https://alion.io/mcp/rest/get_company?id=1833502"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farconic-customer-service-coordinator-csc-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farconic-customer-service-coordinator-csc-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farconic-customer-service-coordinator-csc-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arconic-customer-service-coordinator-csc-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farconic-customer-service-coordinator-csc-2"}]}