{"id":1398138,"url":"https://alion.io/job/arconic-project-manager","title":"Project Manager","company":{"id":1833502,"name":"Arconic","domain":"arconic.com","url":"https://alion.io/company/arconic","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Springdale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":117000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":677},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-24T14:10:41Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-02T08:52:51Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Arconic is currently in search of aProject Manager to join our Kawneer team based in Springdale, AR.\nAt Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.\nJob Summary:\nAs a Project Manager (PM) at Kawneer, you will be a driving force behind the exceptional customer service experience and seamless project execution. Under the general direction of the Project Management Team Lead, the primary responsibility of the Project Manager is to provide exceptional customer service for our customers’ needs for large fabricated and/or stock length projects as well as handling day-to-day activities within the customer service area. Your role will involve coordinating with customers and internal teams to manage project timelines, address inquiries, and resolve issues with agility and precision. You’ll play a key role in maintaining and fostering strong customer relationships and ensuring their satisfaction.\nIn this role, you will:\nResponsible for managing a backlog of customers in geographic locations in North America.\nTimeliness of responses to customers via email and phone call is key.\n\nOrder management process flow throughout the front-end and manufacturing process (estimating, drafting, engineering, order entry, and takeoff) by partnering with individuals from the various areas (estimating, drafting, etc.), problem solving, and best practice sharing to support customer needs.\nWithin order management, responsibilities also include but are not limited to processing LOI’s, purchase orders, sales tax credits, feedback and claims management, and transferring orders to other locations.\n\nOrder management: proactive management of orders, including reviewing backlog, that may not meet original deadline, notifying customers of status if something has changed, and working with plant personnel around scheduling.\n\nPosition is in direct communication and interacts with customers, sales team, estimators, drafting/engineering, takeoff, order processing team members, and manufacturing personnel.\n\nActively resolve customer concerns and field issues as needed, ensuring a high level of customer satisfaction and trust.\n\nCoordinates and advances project status, from Order Entry through Manufacturing.\n\nUnderstand market needs (customer needs, competitive information).\n\nObtain profitable orders (understanding of job margins and determining any opportunities).\n\nDevelop and maintain positive working relationships with customers, internal teams, and stakeholders, representing Kawneer with professionalism and integrity.\n\nAct as a liaison between the customers and Kawneer, facilitating clear and effective communication to ensure project success.\n\n Essential Skills:\nCompetent computer capabilities in Microsoft Office (Excel, Access, Outlook).\nCustomer service skills including prompt response time and documentation.\nExcellent time management and organization with attention to detail.\nAbility to work in a team environment in a professional office setting\nExceptional communication skills (verbal and written) including ability to follow written and verbal instructions.\nPeople oriented, self-starter that can multi-task, and excel, in a fast-paced environment with deadlines while working independently and/or with others.\nProven ability to manage and resolve conflicts while fostering a positive and collaborative work environment.\nDemonstrated ability to anticipate challenges and proactively develop solutions, rather than reacting to issues as they arise.\nProven ability to manage multiple projects simultaneously under tight deadlines.\nAlso note:\n0% travel requirement.\nYou have: (required)\nHigh School Diploma or GED from an accredited institution.\n\nMinimum 2 years of experience in a complex customer service environment (high call volume or high customer contact).\n\nExperience with Microsoft Word and Excel.\n\nEmployees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.\n\nExceptional Candidates also have: (preferred)\nBachelor's Degree from an accredited institution.\n\n2+ years of experience in a manufacturing or construction industry experience.\n\nMinimum 1 year of experience of reading and interpreting architectural plans and installation instructions.\n\nExperience with Estimating Software, JD Edwards, and Microsoft Office\n\nWork Setting & Location:\nThis position will be operated in person in a professional office environment in Springdale, AR.\n\nSchedule:\nMonday - Friday\n\nJob Type:\nFull-time, Exempt\n\nBenefits and Perks:\nComprehensive health, dental, and vision insurance\n\n401(k) with company match\n\nGenerous paid time off and flexible work schedules\n\nReferral Program\n\nEmployee Assistance Program\n\nOpportunities for continuous learning and career advancement","description_format":"text","description_chars":5107,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-28T14:15:49Z"}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.847,"p_room":1,"age_days":7,"expected_fill_days":30,"reasons":["conf:18","win:early","comp:junior"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/arconic-project-manager","json_url":"https://alion.io/job/arconic-project-manager.json","meta":{"generated_at":"2026-10-03T03:46:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3777,"day_limit":5000,"remaining_today":1223,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}