DevOps Engineer ( VMware vSphere/ESXi )

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve - you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape - but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk. We’re looking for a DevOpsEngineer to be part of making this happen.

The DevOps Engineer will contribute to our IDR department .

About the Role:

We are looking for a highly skilled DevOpsEngineer to design, build, and maintain scalable, reproducible lab environments to support integration with third-party vendors. This role is critical in enabling fast, reliable onboarding of external systems by providing production-like environments, automation, and debugging support for integration workflows. You will work closely with engineering, product, and partner teams to accelerate integration development, testing, and validation across diverse vendor ecosystems.

Basic Qualifications:

• 4+ years of experience in infrastructure engineering, DevOps, or similar roles with hands-on Python scripting capabilities.

• Hands-on experience with infrastructure-as-code tooling - Terraform for VM provisioning, Packer for VM templating, and Ansible for configuration management, including writing and maintaining roles, modules, and playbooks in a team setting with PR-based review

• Practical experience deploying and managing workloads on at least two of: VMware vSphere/ESXi, AWS, Azure, GCP, or Proxmox, with a solid understanding of VM lifecycle, networking, and snapshots

• Working knowledge of containerization and orchestration (Docker, Kubernetes, or OpenShift) is a plus

• Linux system administration skills, including shell scripting (and/or Python), for automating provisioning and configuration tasks

• Comfort building and consuming REST APIs, and working in a platform where provisioning is driven programmatically rather than through manual console steps

• Familiarity with CI/CD pipelines and version control (Git/GitHub), including pull-request-based contribution and peer review workflows

• A collaborative engineering mindset - writing environment definitions, playbooks, or modules that other engineers across the organization will read, reuse, and build on

• Strong troubleshooting and root-cause analysis skills, with experience using monitoring/observability tooling (e.g., Splunk, Grafana, Nagios) to validate environment health and performance.

Nice to have:

• Experience supporting enterprise-scale virtualization deployments (e.g., VMware Horizon, App Volumes, vSphere) across regulated or large client environments.

• Enough security domain knowledge to build environments that are meaningful for detection engineering and SOC workflows - exposure to attack scenarios, incident response, or threat-informed defence is valued

• Experience with Windows Active Directory environments - designing, deploying, or troubleshooting AD, DNS, DHCP, and Windows Server infrastructure - is a strong plus.

• Background in incident and change management practices, including pre-production review steps to minimize downtime

• Cloud certifications (e.g., AWS SysOps, Terraform Associate) or virtualization certifications (e.g., VCP/VCAP/VCIX)

Key Responsibilities

Lab Environment Design & Management

• Design and build isolated, secure, and reusable lab environments (cloud, on-prem, or hybrid)

• Create multi-component setups including controllers, agents, databases, and endpoint systems

• Support a variety of vendor deployment models (SaaS, VM-based, containerized)

• Ensure lab environments are representative of production scenarios where needed

Automation & Infrastructure as Code

• Build and manage environments using Infrastructure as Code (Terraform, ARM/Bicep, CloudFormation)

• Develop automated provisioning pipelines for repeatable lab setups

• Maintain standardized templates and golden images

• Version control infrastructure and configurations using Git-based workflows

• Ability to build and consume REST APIs, work within a platform where all provisioning is driven programmatically, and contribute to a system where the UI and CLI are clients on top of a shared API.

Networking & Connectivity

• Configure and troubleshoot:

• Virtual networks, subnets, routing

• Load balancers, NAT gateways, VPNs

• Firewall and proxy configurations

• Simulate enterprise scenarios such as:

• Restricted/segmented networks

• Multi-region or cross-tenant deployments

Integration Enablement

• Support integration workflows involving:

• REST/GraphQL APIs

• Webhooks and event-driven systems (Kafka, Event Hub, MQTT)

• Enable testing of:

• Authentication (OAuth2, API keys, certificates)

• Failure scenarios, retries, and rate limits

• Build mock services and simulators for vendor dependencies

Observability & Troubleshooting

• Implement logging, monitoring, and tracing (e.g., ELK, Grafana, Azure Monitor)

• Provide debugging support through:

• Traffic inspection tools

• API tracing and log correlation

• Assist teams in diagnosing and resolving integration issues efficiently

Security & Compliance

• Ensure secure lab configurations, including:

• Credential and secrets management (e.g., Key Vault, Vault)

• Network isolation and access control

• Enforce adherence to internal security and compliance policies

Collaboration & Documentation

• Partner with engineering, product, and external vendors to support integrations

• Create and maintain:

• Setup guides

• Architecture diagrams

• Runbooks and troubleshooting documentation

• Enable self-service usage of lab environments for development teams

• On-Camera Policy

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work - USA (2021-2025), Great Place to Work - Canada (2021-2024), Great Place to Work - UK (2024-2026), and Kununu Top Company - Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people’s and organizations’ sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees

• Flexible annual leave, paid holidays and volunteer days

• Training and career development programs

• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.

• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing [email protected]. View our Hiring Page to learn more about our application process.

Security Requirements

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.