{"id":3888706,"url":"https://alion.io/job/arctiq-desktoppc-technician","title":"Desktop/PC Technician","company":{"id":2029809,"name":"Arctiq","domain":"arctiq.com","url":"https://alion.io/company/arctiq-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-06T20:30:59Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T13:50:23Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Arctiq is aglobal, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.\nThis is a temporary, assignment, starting ASAP-December 31st, with one of Arctiq's clients located in Knoxville, TN. Candidates must be comfortable going onsite daily in Knoxville.\nWe are hiring an entry-level PC/Desktop Technician to reimage and prepare computers for our users. You will follow a documented script and checklist to wipe, image, and configure each machine, then confirm it works before it is handed off. This is a hands-on, process-driven role. It does not require advanced troubleshooting or deep technical knowledge. It is a good fit for a wide-range of candidates, including recent graduates, entry-level or experienced individuals.\nKey Responsibilities\nReimage desktops and laptops by following step-by-step scripts and written procedures\nStart imaging jobs, monitor their progress, and complete every step in the documented order\nInstall standard software and apply approved settings as listed in the checklist\nRun basic checks after each build: the machine boots, connects to the network, and opens required applications\nDo light hardware tasks, such as connecting monitors, keyboards, and docking stations, and swapping a drive or RAM module when instructed\nLabel, tag, and log each device, and update the tracking sheet or ticketing system\nPack, stage, and move finished equipment to the right location\nFlag any step that fails or any unexpected behavior to a senior technician instead of improvising\nKeep the work area clean and organized\nQualifications\nRequired\nA recent degree in a technology-related field, or possesses an industry certificationorat least six months of technical experience (help desk, internship, lab work, retail tech support, or similar)\nBasic familiarity with Windows and general computer hardware (ports, drives, memory)\nAbility to read and follow written instructions exactly, step by step\nComfort using a keyboard, mouse, and simple tracking tools such as spreadsheets or a ticketing system\nClear, friendly communication with teammates and supervisors\nNice to have\nExposure to imaging or deployment tools (for example, SCCM/MECM, Intune/Autopilot, or Ghost)\nCompTIA A+ or similar entry-level certification\nPrevious experience in a lab, warehouse, or other repeatable-process environment\nNo advanced troubleshooting, scripting, or networking knowledge is needed. Training on our tools and procedures will be provided.\nReliability and Work Expectations\nReliability is the most important quality for this role. Our users depend on machines being ready on time and built the same way every time.\nArrive on time for every scheduled shift and give notice early if you must be absent\nFollow the script every time, without skipping steps or taking shortcuts\nComplete assigned work by the stated deadline and keep a steady pace through repetitive tasks\nRecord your work accurately so others can see what was done to each device\nSpeak up promptly when something goes wrong or a step is unclear\nTake care of company equipment and handle devices and data responsibly\nWorking Conditions\nWork is performed on site\nRegularly lift and carry equipment up to 30 lbs, and stand or sit for extended periods\nWork is repetitive and structured, with a steady flow of devices to process\nArctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.\nWe thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.","description_format":"text","description_chars":4414,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Information Security","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-11-06T20:30:59Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":3,"expected_fill_days":28,"reasons":["conf:3","urgency","velocity","win:early","comp:junior"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/arctiq-desktoppc-technician","json_url":"https://alion.io/job/arctiq-desktoppc-technician.json","meta":{"generated_at":"2026-11-10T15:41:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2052,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2029809},"rest":"https://alion.io/mcp/rest/get_company?id=2029809"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farctiq-desktoppc-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farctiq-desktoppc-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farctiq-desktoppc-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arctiq-desktoppc-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farctiq-desktoppc-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3888706}},{"tool":"search_jobs","arguments":{"company":"arctiq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3888706},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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