{"id":877474,"url":"https://alion.io/job/arenko-account-manager","title":"Account Manager","company":{"id":670924,"name":"Arenko","domain":"arenko.group","url":"https://alion.io/company/arenko","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":125000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":89},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"HubSpot","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-25T00:49:57Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"Who are we? \nArenko was founded in 2014 and we are growing rapidly in an emerging sector. We’d describe ourselves as fast-paced and inclusive. Our team are self-motivated problem solvers who take a collaborative approach to help the business develop and grow.\nSo what do we do?\nAs we move to the high-renewables and low carbon era, electricity storage is transforming the way the energy industry operates. The energy industry is fast becoming a digital and multidisciplinary sector that provides a fundamental service for modern society, but these needs must be delivered in a socially responsible way. Arenko is using new technology to add flexibility to the grid and secure supply in this fast-changing industry, offering a huge variety of opportunities for the future. At Arenko we are strongly committed to our mission of building a sustainable future by enabling a zero-carbon grid worldwide. Energy storage has a crucial role to play in the energy transition, and our technology enables the transformation of energy systems. We have committed a Sustainability Strategy more details of which can be found on our website at https://arenko.group/sustainability/\nSound like something you care about? Please read on…\nWhat’s the role?\nArenko is looking for a new Account Manager to join our fast-growing commercial team and help us continue to grow our valued client accounts. This is a unique role that combines strong commercial acumen with deep industry and product knowledge. The Account Manager will build and expand relationships with a portfolio of key existing and new clients to drive revenue growth. Acting as a brand ambassador for Arenko, you'll provide ongoing support for client needs, ensure contractual commitments are met, and work closely with clients and internal teams to identify and unlock new growth opportunities.\nYou will:\nMobilise and onboard new clients, from contract signature through to in-life operation\nChampion Arenko as a brand ambassador and identify and develop new revenue opportunities\nEstablish and develop strategic account plans for each customer, owning the relationship throughout the life of the contract to maximise value and meet all contractual obligations\nOrganise annual planning sessions between client C-level teams and Arenko's SLT/P&T teams\nCoordinate across internal teams to resolve client issues and concerns, working closely with Helpdesk, Product, Engineering and Finance to ensure technical and administrative challenges are resolved effectively\nLiaise with third parties, such as NESO and partners, to understand and meet customer needs\nAdvocate internally for client needs and preferences, championing new products and features that increase client satisfaction and the ROI of their low-carbon assets\nWork with Finance to ensure accurate and timely billing and payment from customers\nStay up to date on market, policy and regulatory changes that could affect Arenko or our clients, and communicate these effectively across all parties\nTravel as needed to meet with clients and attend industry events\nProactively monitor account performance using Arenko's proprietary software\nGuide new clients through onboarding, ensuring active product adoption and fast time-to-value\nGrow client satisfaction and expand existing relationships by implementing contact plans across all levels of the client's organisation.\nWho are you? \nHere at Arenko, we appreciate every single employee and the values they bring to the company so you might be completely different to what we expected. That being said, here’s a few things we’d love you to tick the boxes on;\nMinimum 5 years' account management experience (as an Account Executive or Account Manager)\nExperience working in the renewable energy sector, preferably with flexible assets such as energy storage\nExperience working in SaaS\nCommercial acumen, with experience of contract renewal/negotiation and deal expansion (upsell/cross-sell) for enterprise-scale (multi-£m) SaaS customers\nSound understanding of HubSpot, Google Workspace and Microsoft Office (particularly Excel and PowerPoint)\nCustomer-focused, with excellent sales and customer satisfaction skills\nFinancially numerate, with the commercial acumen to join the dots across multiple conversations and secure commercial advantage\nExcellent interpersonal and communication skills, both written and verbal, to build credibility and strong relationships with stakeholders at all levels, internally and externally\nStrong attention to detail, ensuring accuracy across all tasks, a clear grasp of contractual clauses and nuances, and an eye for spotting opportunities\nExcellent organisational and time management skills, with the ability to prioritise and manage multiple urgent tasks to tight timelines\nA collaborative team player who's always thinking about how to add value for the customer and Arenko, creating win-win outcomes\nA strong interest in, or a degree related to, renewable energy (nice to have)\nCustomer Success experience (nice to have)\nSo what’s in it for you? \nHopefully the first thing is you love what we do and want to be part of the mission but let’s be honest…that’s probably not why you’re getting up to work everyday.\nWe know that rewarding our employees is the best way to make them feel valued. This is a journey we’d love you to take with us and as we grow we look forward to finding more ways to reward and thank you for your commitment to our mission. We currently offer the following benefits with more to come in future;\n25 days holidays in addition to public holidays, carry over flex and festive office closure (a pretty decent annual leave allowance even if we do say so ourselves!)\nA genuine approach to flexible working - the vast majority of our employees spend at least a day or 2 each week in the office but we’re open to making this work for everyone, their personal circumstances and their workloads\nEnhanced parental leave offerings with 6 months of full salary for the primary caregiver and 1 month for the secondary caregiver\nWe provide premium Private Medical Insurance through Freedom Elite on a Medical History Disregarded (MHD) basis. In plain English: we generally cover pre-existing conditions from day one - a perk that puts your wellbeing first.\nA yearly salary review for all employees\nWe are proud to support the continuous professional growth of our employees by providing a personal annual learning and development budget and fully covering the costs of professional membership fees and subscriptions relevant to your role\nAccess to MindTools on us\nBike to Work Scheme (because it wouldn’t be very on brand if we didn’t encourage you to think about how your travel affects the environment)\nOctopus EV Scheme (see above!) \nA commitment to your wellbeing, with access to our Employee Assistance Programme and complimentary eye tests in partnership with Specsavers\nInternal working groups to focus on the things that matter to you like our “Women of Arenko”, “Diversity, Equity and Inclusion” and “Parents of Arenko” groups\nAs part of our DEI efforts, we are currently in partnership with MotherBoard which enable us to be committed to improving the working lives of parents at Arenko\nRegular opportunities to blow off some steam engage with our team, including quarterly socials, the big Festive Gathering and the Summer Party. We’re also working on our wellness initiatives to support your Physical, social, mental and financial wellbeing. \nWant to join us?\nHere at Arenko, we want every employee and candidate to feel valued, comfortable, and able to be their own free self at work. Together, we are committed to building a diverse and inclusive culture that encourages, supports, and empowers the authentic voices of all our employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or any other aspect that makes you unique.\nThink you're a good fit? Send us your CV. Climate change moves quickly and so do we - we'll do our absolute best to get back to you within a week.","description_format":"text","description_chars":8148,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity","Flexible schedule","Growth opportunities","Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Management"],"lifecycle":[{"event":"open","at":"2026-09-13T21:51:32Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.607,"p_room":0.45,"age_days":57,"expected_fill_days":36,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/arenko-account-manager","json_url":"https://alion.io/job/arenko-account-manager.json","meta":{"generated_at":"2026-10-25T01:24:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2199,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":670924},"rest":"https://alion.io/mcp/rest/get_company?id=670924"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farenko-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farenko-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farenko-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arenko-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farenko-account-manager"}]}