{"id":3796513,"url":"https://alion.io/job/argos-multilingual-inc-senior-project-manager-emea","title":"Senior Project Manager (EMEA)","company":{"id":98039,"name":"Argos Multilingual Inc.","domain":"argosmultilingual.com","url":"https://alion.io/company/argos-multilingual-inc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-11-05T09:38:10Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T15:55:44Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About us\nFounded in 1996, Argos Multilingual is a global provider of technology-enabled language, AI and data solutions. We combine human expertise, technology and AI to help organisations communicate, operate and grow across markets.\nWe work with some of the world’s most recognised companies, from global technology leaders and e-commerce innovators to major organisations in life sciences and manufacturing.\nWe are an international organisation with 400+ people across 42 countries. We continue to expand our capabilities in AI and data alongside our established language and localisation expertise, building on a strong foundation while embracing the opportunities created by new technology.\nAbout the role\nThe Senior Project Manager position is a client-facing project management role with responsibility for client engagement and retention. The Senior Project Manager is responsible for the successful delivery of localization and other language services related projects. The Senior Project Manager is responsible for implementing process improvements set up by management in view to increase the profitability of clients.\nWhat you'll do\nProject management\nSuccessfully deliver projects to assigned clients, within quality, profitability and schedule targets. \nLiaise with the delivery team to support the successful execution of project management tasks \nCreate project plans and take responsibility for the costs of all project tasks from the quotation stage through to project completion. \nIdentify and define the full scope of a project from the perspective of tasks and revenue. \nMonitor of project budgets and ensure timely issuance of invoices. \nMaintain healthy project margins and remain cognizant of project costs and margins. \nTake responsibility for the costs of all project tasks from the quotation stage through to project completion. \nManage and monitor time, workflow, budget, quality, KPIs. \nClosely monitor vendor costs to ensure project profit targets are achieved. \nProvide quotes using quoting guidelines. \nEnsure project risks are analyzed, and a mitigation plan is in place. \nEnsure that your projects are delivered within the agreed deadline by planning and monitoring your projects and assessing risk to put contingencies in place where necessary. \nIdentify gaps and/or project inefficiencies along with definition and execution of corrective course of action. \nLead internal/external meetings including but not limited to regular production sync ups, report outs, quarterly business reviews, post-mortems, etc. \nCreate and maintain project/process documentation. \nTerminology management - follow the agreed processes, ensure the correct creation, management, and archiving of terminology for all relevant projects. \nFollow the agreed processes, keeping a translation memory for all your clients and ensuring that they are all clean and up-to-date, correctly labeled, and stored in an appropriate place. \nClient management\nTake the appropriate steps to ensure client satisfaction and repeat business. \nProactively develop client relationships by learning about clients' industry, identify client needs, and continuous improvement opportunities by sharing expertise and knowledge to exceed client expectations and grow the business in cooperation with the commercial team. \nMaintain healthy relationships with clientele along with timely report-outs and communication. \nServe as a point of contact for client complaints along with providing input on corrective action plans, and informing the Program Manager. \nConsider your client as either being an external end client or it could be the person who asked you to manage a task for them. \nKeep that client informed of progress and projects issues as appropriate. \nInitiate and attending calls with clients. \nWork closely with your direct manager / commercial team to identify further streams of revenue. \nWork with the commercial team to advise them on project requirements for businesses they are trying to win and will attend commercial team meetings where necessary. \nFollow the agreed process when onboarding new clients. \nSuggest new client onboarding process improvements. \nBe responsible for making use of all available technology to maximize efficiency on client accounts. \nCommunication\nCollaborate with colleagues in different time zones. \nCommunicate clearly and professionally regardless of audience. \nAttend calls with suppliers (linguists, DTP specialists, engineers, etc.), clients, and other departments as required. \nQuality\nMake sure that the quality of deliverables is in line with or above the clients’ expectations by monitoring the quality of work done by your project team and being responsible for the end quality of the work done by them. \nTimely escalate of any issues or concerns to your direct manager and/or appropriate departments, work closely with these to bring any issues to a successful conclusion. \nLiaise with your direct manager for any doubts you may have and will take full responsibility to immediately escalate any issues that arise on projects. \nLiaise with quality team to develop program quality strategies. \nDeal with any client complaints (investigating the issues and suggest corrective and preventive actions) appropriately and in line with the complaint procedure. \nSkills & experience\nMinimum Degree level education. \nAt least 5 years’ experience in a project management role in the language services industry. \nProven experience managing complex projects successfully. \nExcellent organizational skills, detail-oriented and a positive, proactive mindset to problem-solving. \nProven ability to multi-task, prioritize, and lead others in a fast-paced work environment. \nStrong track record in using CAT, project management, and localization management tools and applications. \nCommercial, negotiation, and financial skills to analyze and control costs to maximize profitability. \nStrong computer skills, experience in Office 365 and other Microsoft applications. \nPrevious experience in translation, CAT tools, and localization is advantageous. \nSuperior English skills with demonstrated experience of active participation in client review meetings. \nMust be able to effectively communicate with senior management levels both internally and with clients. \nProven ability to effectively prepare and present reports, business information, correspondence and procedures and respond to questions from clients, stakeholders, and teams. \nWhy join us?\nYou'll join at an important point in our growth and transformation. We have almost 30 years of experience and an established global client base, but we're not interested in simply maintaining what we've built.\nAI, data and technology are reshaping our industry, and we're responding by investing in new capabilities and new ways of working.\nYou'll work with colleagues across countries, cultures and time zones on work with genuinely international reach, with the scale and stability of an established global business plus real influence over how we operate and where we go next.\nPlease check our Privacy Policy to find out more about who is administrator of your personal data after application, purposes and your rights.","description_format":"text","description_chars":7197,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"region"},{"name":"France","iso":"FR","kind":"region"},{"name":"United Arab Emirates","iso":"AE","kind":"region"},{"name":"United Kingdom","iso":"GB","kind":"region"},{"name":"Austria","iso":"AT","kind":"region"},{"name":"Belgium","iso":"BE","kind":"region"},{"name":"Bosnia and Herzegovina","iso":"BA","kind":"region"},{"name":"Bulgaria","iso":"BG","kind":"region"},{"name":"Croatia","iso":"HR","kind":"region"},{"name":"Cyprus","iso":"CY","kind":"region"},{"name":"Czech Republic","iso":"CZ","kind":"region"},{"name":"Denmark","iso":"DK","kind":"region"},{"name":"Finland","iso":"FI","kind":"region"},{"name":"Hungary","iso":"HU","kind":"region"},{"name":"Ireland","iso":"IE","kind":"region"},{"name":"Israel","iso":"IL","kind":"region"},{"name":"Italy","iso":"IT","kind":"region"},{"name":"Kenya","iso":"KE","kind":"region"},{"name":"Montenegro","iso":"ME","kind":"region"},{"name":"Netherlands","iso":"NL","kind":"region"},{"name":"Nigeria","iso":"NG","kind":"region"},{"name":"Norway","iso":"NO","kind":"region"},{"name":"Poland","iso":"PL","kind":"region"},{"name":"Romania","iso":"RO","kind":"region"},{"name":"Saudi Arabia","iso":"SA","kind":"region"},{"name":"Serbia","iso":"RS","kind":"region"},{"name":"South Africa","iso":"ZA","kind":"region"},{"name":"Spain","iso":"ES","kind":"region"},{"name":"Sweden","iso":"SE","kind":"region"},{"name":"Switzerland","iso":"CH","kind":"region"},{"name":"Turkey","iso":"TR","kind":"region"},{"name":"Ukraine","iso":"UA","kind":"region"},{"name":"Albania","iso":"AL","kind":"region"},{"name":"Algeria","iso":"DZ","kind":"region"},{"name":"Andorra","iso":"AD","kind":"region"},{"name":"Angola","iso":"AO","kind":"region"},{"name":"Bahrain","iso":"BH","kind":"region"},{"name":"Benin","iso":"BJ","kind":"region"},{"name":"Botswana","iso":"BW","kind":"region"},{"name":"Burkina Faso","iso":"BF","kind":"region"},{"name":"Burundi","iso":"BI","kind":"region"},{"name":"Cameroon","iso":"CM","kind":"region"},{"name":"Cape Verde","iso":"CV","kind":"region"},{"name":"Chad","iso":"TD","kind":"region"},{"name":"Central African Republic","iso":"CF","kind":"region"},{"name":"Comoros","iso":"KM","kind":"region"},{"name":"Democratic Republic of the Congo","iso":"CD","kind":"region"},{"name":"Djibouti","iso":"DJ","kind":"region"},{"name":"Equatorial Guinea","iso":"GQ","kind":"region"},{"name":"Eritrea","iso":"ER","kind":"region"},{"name":"Estonia","iso":"EE","kind":"region"},{"name":"Eswatini","iso":"SZ","kind":"region"},{"name":"Ethiopia","iso":"ET","kind":"region"},{"name":"Faroe Islands","iso":"FO","kind":"region"},{"name":"Gabon","iso":"GA","kind":"region"},{"name":"Gambia","iso":"GM","kind":"region"},{"name":"Georgia","iso":"GE","kind":"region"},{"name":"Ghana","iso":"GH","kind":"region"},{"name":"Greece","iso":"GR","kind":"region"},{"name":"Guinea","iso":"GN","kind":"region"},{"name":"Guinea-Bissau","iso":"GW","kind":"region"},{"name":"Iceland","iso":"IS","kind":"region"},{"name":"Iraq","iso":"IQ","kind":"region"},{"name":"Isle of Man","iso":"IM","kind":"region"},{"name":"Ivory Coast","iso":"CI","kind":"region"},{"name":"Jordan","iso":"JO","kind":"region"},{"name":"Kosovo","iso":"XK","kind":"region"},{"name":"Kuwait","iso":"KW","kind":"region"},{"name":"Latvia","iso":"LV","kind":"region"},{"name":"Lebanon","iso":"LB","kind":"region"},{"name":"Lesotho","iso":"LS","kind":"region"},{"name":"Liberia","iso":"LR","kind":"region"},{"name":"Liechtenstein","iso":"LI","kind":"region"},{"name":"Lithuania","iso":"LT","kind":"region"},{"name":"Luxembourg","iso":"LU","kind":"region"},{"name":"Madagascar","iso":"MG","kind":"region"},{"name":"Malawi","iso":"MW","kind":"region"},{"name":"Mali","iso":"ML","kind":"region"},{"name":"Malta","iso":"MT","kind":"region"},{"name":"Mauritania","iso":"MR","kind":"region"},{"name":"Mauritius","iso":"MU","kind":"region"},{"name":"Mayotte","iso":"YT","kind":"region"},{"name":"Moldova","iso":"MD","kind":"region"},{"name":"Monaco","iso":"MC","kind":"region"},{"name":"Morocco","iso":"MA","kind":"region"},{"name":"Mozambique","iso":"MZ","kind":"region"},{"name":"Namibia","iso":"NA","kind":"region"},{"name":"Niger","iso":"NE","kind":"region"},{"name":"North Macedonia","iso":"MK","kind":"region"},{"name":"Oman","iso":"OM","kind":"region"},{"name":"Palestine","iso":"PS","kind":"region"},{"name":"Portugal","iso":"PT","kind":"region"},{"name":"Qatar","iso":"QA","kind":"region"},{"name":"Republic of the Congo","iso":"CG","kind":"region"},{"name":"Réunion","iso":"RE","kind":"region"},{"name":"Rwanda","iso":"RW","kind":"region"},{"name":"Saint Helena and Ascension","iso":"SH","kind":"region"},{"name":"San Marino","iso":"SM","kind":"region"},{"name":"São Tomé and Príncipe","iso":"ST","kind":"region"},{"name":"Senegal","iso":"SN","kind":"region"},{"name":"Seychelles","iso":"SC","kind":"region"},{"name":"Sierra Leone","iso":"SL","kind":"region"},{"name":"Slovakia","iso":"SK","kind":"region"},{"name":"Slovenia","iso":"SI","kind":"region"},{"name":"Somalia","iso":"SO","kind":"region"},{"name":"South Sudan","iso":"SS","kind":"region"},{"name":"Svalbard","iso":"SJ","kind":"region"},{"name":"Tanzania","iso":"TZ","kind":"region"},{"name":"Togo","iso":"TG","kind":"region"},{"name":"Tunisia","iso":"TN","kind":"region"},{"name":"Uganda","iso":"UG","kind":"region"},{"name":"Western Sahara","iso":"EH","kind":"region"},{"name":"Zambia","iso":"ZM","kind":"region"},{"name":"Zimbabwe","iso":"ZW","kind":"region"},{"name":"Gibraltar","iso":"GI","kind":"region"},{"name":"Vatican","iso":"VA","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Translation Services"],"lifecycle":[{"event":"open","at":"2026-11-05T09:38:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":78,"reasons":["conf:1","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/argos-multilingual-inc-senior-project-manager-emea","json_url":"https://alion.io/job/argos-multilingual-inc-senior-project-manager-emea.json","meta":{"generated_at":"2026-11-10T16:54:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4901,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":98039},"rest":"https://alion.io/mcp/rest/get_company?id=98039"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fargos-multilingual-inc-senior-project-manager-emea"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fargos-multilingual-inc-senior-project-manager-emea"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fargos-multilingual-inc-senior-project-manager-emea"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/argos-multilingual-inc-senior-project-manager-emea\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fargos-multilingual-inc-senior-project-manager-emea"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3796513}},{"tool":"search_jobs","arguments":{"company":"argosmultilingual.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3796513},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}