{"id":4036094,"url":"https://alion.io/job/argyll-scott-it-operations-director-bangalore-based","title":"IT Operations Director, Bangalore Based","company":{"id":4531627,"name":"Argyll Scott","domain":"argyllscott.com","url":"https://alion.io/company/argyll-scott","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-11-10T17:23:52Z","employer_posted_date":null,"last_verified_at":"2026-11-10T17:23:52Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Director, IT Operations (Bangalore-based, hybrid)\n\nGlobal Organisation | Senior Leadership Opportunity\n\nAbout The Opportunity\n\nOur client, an established international organisation, is seeking an experienced Director of IT Operations to lead its global technology operations function.\nReporting to the Global Head of IT, you will oversee IT service delivery, enterprise infrastructure, cloud operations, end-user services and information security. You will play a key role in ensuring the organisation's technology environment is secure, resilient, scalable and aligned with business needs. This role will be based in Bangalore, on hybrid working arrangement.\n\nKey Responsibilities: \n\nIT Operations Leadership: Lead global IT Operations teams, overseeing service delivery, end-user computing, infrastructure, cloud and information security. Develop operational strategies, service standards and team capabilities.\nInfrastructure & Service Delivery: Oversee enterprise infrastructure, Microsoft 365, Azure, identity management and endpoint services. Drive service desk performance, ITIL processes, infrastructure resilience, disaster recovery and technology modernisation.\nCybersecurity & Governance: Strengthen the organisation's security posture through vulnerability management, access controls, endpoint protection and incident response. Ensure technology operations meet relevant regulatory, data integrity, security and audit requirements.\nVendor & Performance Management: Manage operational budgets, technology vendors and managed service providers. Establish operational KPIs, monitor service performance and drive continuous improvement across global IT services.\n\nKey Requirements: \n\nBachelor's degree in IT, Computer Science or a related discipline, or equivalent experience.\nAt least 10 years of experience in IT operations, infrastructure, service delivery or information security, with substantial leadership experience.\nProven track record leading multidisciplinary IT Operations teams across service desk, infrastructure, cloud and cybersecurity.\nStrong technical knowledge of Microsoft 365, Azure, Intune, Entra ID, endpoint management, enterprise networking and cloud operations.\nExperience in a regulated or controlled business environment, with an understanding of technology governance, system validation, data integrity and audit requirements.\nStrong experience in ITIL service management, cybersecurity operations, vendor management and operational budgeting.\nExcellent leadership, communication and stakeholder management capabilities.\n\nArgyll Scott Asia is acting as an Employment Agency in relation to this vacancy.","description_format":"text","description_chars":2640,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security"],"lifecycle":[{"event":"open","at":"2026-11-10T20:14:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["seen:0","win:early"],"computed_at":"2026-11-10T22:01:35Z"},"pay":null,"html_url":"https://alion.io/job/argyll-scott-it-operations-director-bangalore-based","json_url":"https://alion.io/job/argyll-scott-it-operations-director-bangalore-based.json","meta":{"generated_at":"2026-11-10T22:01:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":643,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4531627},"rest":"https://alion.io/mcp/rest/get_company?id=4531627"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fargyll-scott-it-operations-director-bangalore-based"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fargyll-scott-it-operations-director-bangalore-based"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fargyll-scott-it-operations-director-bangalore-based"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/argyll-scott-it-operations-director-bangalore-based\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fargyll-scott-it-operations-director-bangalore-based"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4036094}},{"tool":"search_jobs","arguments":{"company":"argyllscott.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4036094},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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