{"id":1193580,"url":"https://alion.io/job/arhs-group-senior-operations-support-engineer","title":"Senior Operations Support Engineer","company":{"id":54633,"name":"Arhs Group","domain":"arhs-group.com","url":"https://alion.io/company/ares-group","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":88,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brussels, Belgium"],"countries":["BE"],"hiring_countries":["BE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":117000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":298},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"CI/CD","optional":false},{"name":"ElasticSearch","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"Grafana","optional":false},{"name":"ITSM","optional":false},{"name":"Kibana","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Machine Learning","optional":false},{"name":"OpenShift","optional":false},{"name":"Prometheus","optional":false},{"name":"ServiceNow","optional":false},{"name":"Unix","optional":false},{"name":"Vector","optional":false}],"status":"live","first_seen_at":"2026-09-24T08:28:57Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T17:48:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.\nArηs Group was acquired by Accenture in July 2024.\n Arηs Group, Part of Accenture, is looking for a Senior Operations Support Engineer for one of its clients, a European agency operating large-scale digital services.\nRole & Responsibilities\nManage complex incidents affecting mission-critical applications and services.\nLead root cause analysis and coordinate corrective and preventive actions.\nDefine monitoring strategies and performance baselines.\nSupport deployments, releases and operational readiness activities.\nCoordinate troubleshooting efforts across infrastructure, middleware and application teams.\nContribute to automation initiatives and operational excellence.\nProduce operational reports, performance analyses and improvement recommendations.\n Your Profile\nMinimum 7 years of experience in enterprise operations and application support.\nStrong expertise in incident, problem and change management.\nExperience supporting containerized and cloud-native environments.\nExcellent analytical and troubleshooting skills.\nStrong communication and stakeholder coordination abilities.\nExperience in international and multi-vendor environments.\nTechnical Skills\nLinux / Unix\nKubernetes, OpenShift\nCI/CD pipelines\nGit/GitHub\nPrometheus, Grafana\nELK Stack (Elasticsearch, Logstash/Vector, Kibana)\nServiceNow or equivalent ITSM tools\nKafka/Event Streaming platforms\nAPI Gateways and Integration Platforms\nScripting and automation\n WHAT´S IN IT FOR YOU?\nWe value your contribution, which is why we offer a competitive and attractive salary package.\nYour wellbeing is our priority - from day one, you are covered by a comprehensive health insurance plan.\nBenefit from a convenient meal allowance provided through a ticket restaurant card.\nTake part in impactful projects that make a difference at both the national and European level.\nContinue to grow with us through in-house training sessions and a wide range of online learning opportunities.\nJoin a collaborative culture where we regularly celebrate achievements and milestones together.","description_format":"text","description_chars":2487,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[{"name":"Belgium","iso":"BE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data & Analytics","Financial Services"],"lifecycle":[{"event":"open","at":"2026-09-24T17:48:51Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":56,"reasons":["conf:5","win:early"],"computed_at":"2026-09-24T22:58:15Z"},"pay":null,"html_url":"https://alion.io/job/arhs-group-senior-operations-support-engineer","json_url":"https://alion.io/job/arhs-group-senior-operations-support-engineer.json","meta":{"generated_at":"2026-09-24T22:58:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1204,"day_limit":5000,"remaining_today":3796,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}