{"id":235911,"url":"https://alion.io/job/arista-networks-technical-solutions-engineer-8","title":"Technical Solutions Engineer","company":{"id":2790,"name":"Arista Networks","domain":"arista.com","url":"https://alion.io/company/arista-networks","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":101,"ghost_share":0,"stale_share":0.99,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":108000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":875},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"C++","optional":false},{"name":"DHCP","optional":false},{"name":"JavaScript","optional":false},{"name":"Linux","optional":false},{"name":"MPLS","optional":false},{"name":"Perl","optional":false},{"name":"Python","optional":false},{"name":"Tcpdump","optional":false},{"name":"VLAN","optional":false},{"name":"Wireshark","optional":false}],"status":"live","first_seen_at":"2026-01-15T13:49:46Z","employer_posted_date":"2026-01-15","last_verified_at":"2026-10-29T07:16:12Z","board_verified":true,"closed_at":null,"days_open":286,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":286},"description":"Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.\nAt Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.\nOur commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.\n Who You’ll Work With\nAre you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems, helps streamline the support process and nurture customer success.\nWe are seeking world-class technical solutions engineers (TSE) to come join our team, to help support our products and solutions. A TSE at Arista is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations. We drive the success of our customers through passion and teamwork and via ensuring quick response times. You will work with a diverse, multicultural team of top-notch engineers who act as our customers’ champions. You will also work closely with members of software/hardware engineering, product management, customer engineering and sales teams. The team culture is one of collaboration among highly technical individuals, as we work as One Team to deliver the highest levels of customer satisfaction.\nWhat You’ll Do\nRespond to customer product inquiries via telephone or email.\nResolve customer concerns raised during installation, operation, maintenance or product\napplication or compatibility issues.\nInterpersonal skills and product knowledge and expertise are critical to responding to daily\ncustomer-centric activities.\nTroubleshoot problems with hardware equipment and software applications and recommend\ncorrective action.\nDocument customer communication and recurring technical issues to support product quality\nprograms and product development.\n Required Product Knowledge and Technical Skills:\nWorking knowledge of the networking industry, products, and protocols\nMinimum of 3+ years of hands-on experience and a combination of the designing, deploying, configuring, supporting, troubleshooting, debugging and administering of the following network protocols and technologies:\nAAA/RADIUS/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE\n802.3ab & IEEE 802.3ae) and other higher speed Ethernet interfaces, EVPN, IEEE 802.3x flow control and IEEE 802.1Qbb priority-based flow control, ICMP, IGMP, IPSec, IPv4 & IPv6, LACP, LLDP, MACSec, MPLS, NAT, OpenFlow, OSPFv2 and OSPFv3, PIM, QoS, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1D), VARP, VRRP, VLAN (IEEE 802.1Q), VRF, VXLAN\nExperience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar\npacket generation and analysis tools) is highly desired\nA strong comfort level with Linux is highly desired\nFamiliarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell)/ Cloud\nEnvironment/Automation a plus\nDesired skills:\nThe ideal candidate possesses the ability to troubleshoot complex and dynamic customer\nenvironments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.\nOur engineers work closely with other members of Customer Engineering as well as both Software and Hardware development - both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.\nEducation:\nMinimum education is a B.S or ideally an MS in a technical field (CS/EE preferred) or related.\nIndustry certifications are preferred. Prior TAC experience preferred.","description_format":"text","description_chars":4684,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Equipment"],"lifecycle":[{"event":"open","at":"2026-09-05T10:04:10Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.075,"p_room":0.28,"age_days":286,"expected_fill_days":33,"reasons":["conf:2","stale_co","evergreen","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/arista-networks-technical-solutions-engineer-8","json_url":"https://alion.io/job/arista-networks-technical-solutions-engineer-8.json","meta":{"generated_at":"2026-10-29T10:07:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15253,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2790},"rest":"https://alion.io/mcp/rest/get_company?id=2790"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farista-networks-technical-solutions-engineer-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farista-networks-technical-solutions-engineer-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farista-networks-technical-solutions-engineer-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arista-networks-technical-solutions-engineer-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farista-networks-technical-solutions-engineer-8"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":235911}},{"tool":"search_jobs","arguments":{"company":"arista.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":235911},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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