{"id":3222768,"url":"https://alion.io/job/aristocrat-leisure-implementation-operations-specialist-2","title":"Implementation Operations Specialist","company":{"id":8402,"name":"Aristocrat Leisure","domain":"aristocrat.com","url":"https://alion.io/company/aristocrat","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":27,"ghost_share":0,"stale_share":0.519,"repost_share":0.074,"time_to_fill_p50_days":33,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-29T23:58:30Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"At Aristocrat, we pride ourselves on our relentless pursuit of excellence and innovative spirit. We are an ideas company at heart, embedding creativity and fresh thinking into every part of our business. This is your chance to join a team that consistently sets the standard in gaming entertainment, with exciting titles like Game of Thrones TM, Sons of Anarchy, and Lightning Link. As an Implementation Operations Specialist, you will play a crucial role in delivering a world-class service experience to our casino customers. You will ensure flawless installations and support, both onsite and virtually. This is an outstanding opportunity to grow and shine in a dynamic, ambitious environment!\nWhat You'll Do\nInstall, support, and troubleshoot Oasis 360 Casino Management System software products.\nCollaborate with customer representatives to plan system access rights and enter configurations.\nConfigure and troubleshoot third-party products like printers, scanners, and card readers.\nValidate the accurate operation of all equipment, system capabilities, and reports.\nDeliver classroom training on Oasis 360 Management System modules and partner products.\nSchedule post-installation meetings with Support, PMO, Product, and D&D to report software issues.\nMonitor service activities and bring up issues as necessary to ensure customer happiness.\nBuild customer advocacy for Aristocrat products and services by setting the industry standard.\nWhat We're Looking For\nAn Associate’s Degree in Computer Information Systems, Business Administration, or equivalent experience.\nExperience with training, installing, supporting, and troubleshooting software products.\nCasino/gaming experience within technology or similar expertise preferred.\nWorking knowledge of casino marketing principles, including customer engagement and service promotions, preferred.\nDemonstrated leadership and the capability to collaborate with diverse personalities and management tiers.\nKnowledge of digital electronics and networking technologies.\nStrong understanding of Microsoft Office Suite products.\nStrong communication abilities and the capacity to uphold confidentiality.\nWillingness to travel extensively and work variable shifts.\nValid driver’s license with a clean driving record.\nAbility to acquire necessary occupational and vendor licenses in Aristocrat’s customer jurisdictions.\nThis job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.\nCompensation Philosophy\nWe offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location. \nDepending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. \nSpecific details about compensation and benefits for this position will be discussed during the recruitment process.","description_format":"text","description_chars":3359,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual bonuses","Insurance coverage","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Games","iGaming & Gambling"],"lifecycle":[{"event":"open","at":"2026-10-25T04:07:17Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.616,"p_room":1,"age_days":6,"expected_fill_days":33,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/aristocrat-leisure-implementation-operations-specialist-2","json_url":"https://alion.io/job/aristocrat-leisure-implementation-operations-specialist-2.json","meta":{"generated_at":"2026-10-30T00:34:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":665,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8402},"rest":"https://alion.io/mcp/rest/get_company?id=8402"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faristocrat-leisure-implementation-operations-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faristocrat-leisure-implementation-operations-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faristocrat-leisure-implementation-operations-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aristocrat-leisure-implementation-operations-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faristocrat-leisure-implementation-operations-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3222768}},{"tool":"search_jobs","arguments":{"company":"aristocrat.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3222768},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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