{"id":998883,"url":"https://alion.io/job/aristotle-client-relations-manager-2","title":"Client Relations Manager","company":{"id":669535,"name":"Aristotle","domain":"aristotle.com","url":"https://alion.io/company/aristotle-5","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":67,"open_postings":11,"ghost_share":0.545,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":72000,"currency":"USD","period":"year","gross":null,"usd_annual":72000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-11-08T05:23:18Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":53},"description":"The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients.\nResponsibilities\n Serve as the primary point of contact and overall relationship manager for assigned customers.\n Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary.\n Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs.\n Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals.\n Write newsletters, calls to action, or web content for clients as needed.\n Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite.\n Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives.\n Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications.\n Document custom technical product requirements originating from clients and test those custom features once deployed by the development team.\n Identify and pursue upsell opportunities.\n Attend events and conferences as a representative of the company and the department.\n Salary Range: $60k-$72k per year\nRequirements\nBA/BS in political science, communications, business, international affairs or related field preferred.\n2-5 years of relevant work experience.\nProven track record in the area of customer relationship management.\nProfessional and interpersonal skills required to develop and foster positive relationships.\nProject management proficiency.\nTechnical proficiency in the areas of web based applications.\nBasic HTML knowledge.\nOutstanding communication skills (both verbal and written).\nExcellent analytical and organizational skills.\nStrong problem solving skills.\nAbility to research issues quickly and thoroughly and develop succinct messaging based on research.\nAbility to work independently and with minimal supervision, as well as a part of a team.\nProficiency in Microsoft software suite and tools.\nGeneral knowledge of the legislative process and interest in politics.\nBenefits\nAll positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.","description_format":"text","description_chars":3110,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Providers & Datasets","Digital Government"],"lifecycle":[{"event":"open","at":"2026-09-17T09:39:20Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.343,"p_room":0.35,"age_days":54,"expected_fill_days":25,"reasons":["conf:0","stale_co","win:tail"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":72000,"is_top_pay":false},"html_url":"https://alion.io/job/aristotle-client-relations-manager-2","json_url":"https://alion.io/job/aristotle-client-relations-manager-2.json","meta":{"generated_at":"2026-11-08T06:43:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14645,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669535},"rest":"https://alion.io/mcp/rest/get_company?id=669535"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faristotle-client-relations-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faristotle-client-relations-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faristotle-client-relations-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aristotle-client-relations-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faristotle-client-relations-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":998883}},{"tool":"search_jobs","arguments":{"company":"aristotle.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":998883},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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