{"id":484824,"url":"https://alion.io/job/arize-ai-ai-solutions-manager-digital-native","title":"AI Solutions Manager, Digital Native","company":{"id":6585,"name":"Arize AI","domain":"arize.com","url":"https://alion.io/company/arize-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":26,"ghost_share":0.077,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":134,"computed_at":"2026-10-29T05:49:05Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":165000,"max":215000,"currency":"USD","period":"year","gross":null,"usd_annual":215000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Arize Phoenix","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-06-15T22:27:25Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-29T15:30:57Z","board_verified":true,"closed_at":null,"days_open":135,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":135},"description":"About Arize\nAI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace-so teams can ship faster with confidence.\nWe’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.\nThe Opportunity\nAs an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our Commerical/Digital Native customers. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact. This role is a blend of solutions consulting, customer engagement, and AI product feedback. You’ll work directly with the ML and AI engineering teams at some of the most sophisticated companies in the world and help them observe, evaluate, and improve the AI they run in production.\nYou’ll own the customer lifecycle end to end: identifying the business problem, defining what success looks like with their stakeholders, shaping how Arize fits their architecture, and driving adoption through renewal and expansion. You’ll also feed what you learn back into the product, so solutions you build for one customer become repeatable for the next.\nWhile we are a remote-first company, the nature of this role requires candidates to be based in the San Francisco Bay area.\nWhat You’ll Do\nOwn a portfolio of commerical/digital native accounts: account plans, regular touchpoints, usage monitoring, QBRs, and renewals\nConduct discovery with customer’s AI/ML teams to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions.\nCollaborate with technical teams, including Forward Deployed AI Engineers, to address complex customer needs, ensure smooth implementation, and advise on technical best practices.\nRun QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships.\nProactively monitor product usage across your accounts to further gauge account health\nEngage customer executives as champions to drive adoption beyond the initial team\nLead onboarding workshops and training on new functionality\nWork with Account Management and Sales to convert successful pilots into org-wide deployments\nAdvocate for customer needs with product and engineering, and turn one-off solutions into standardized offerings\nWhat We’re Looking For\n2+ years in customer success, solutions consulting, technical account management, or technical consulting at a tech company\nWorking knowledge of AI/ML workflows or the agent development lifecycle, demonstrated through hands-on work, formal education, or self-study\nProven ability to demo a technical product and connect it to business outcomes\nDemonstrated ability to understand Python or SQL scripts\nStrong communication and executive presentation skills, with experience influencing senior stakeholders\nDepth in at least one industry (financial services, healthcare, retail, tech) or function is a plus\nBachelor’s degree in a technical or quantitative field is ideal; advanced degree a plus\nStrong organizational instincts as you’ll manage multiple accounts\nThe estimated annual salary and variable compensation for this role is between $165,000-$215,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.\nWhile we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.\nMore About Arize\nArize’s mission is to make the world’s AI work-and work for people.\nOur founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge-understanding whether AI is performing and how to improve it at scale.\nLearn more about what we're doing here:\nhttps://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/\nhttps://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/\nDiversity & Inclusion @ Arize\nOur company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture\nRegularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI\nCulturally conscious events such as LGBTQ trivia during pride month\nWe have an active Lady Arizers subgroup","description_format":"text","description_chars":5627,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["MLOps","Explainable AI (XAI)","AI Evaluation & Observability"],"lifecycle":[{"event":"open","at":"2026-09-06T18:47:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":167500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":1}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.649,"p_room":0.44,"age_days":135,"expected_fill_days":134,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":215000,"is_top_pay":true},"html_url":"https://alion.io/job/arize-ai-ai-solutions-manager-digital-native","json_url":"https://alion.io/job/arize-ai-ai-solutions-manager-digital-native.json","meta":{"generated_at":"2026-10-29T16:07:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24066,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6585},"rest":"https://alion.io/mcp/rest/get_company?id=6585"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farize-ai-ai-solutions-manager-digital-native"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farize-ai-ai-solutions-manager-digital-native"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farize-ai-ai-solutions-manager-digital-native"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arize-ai-ai-solutions-manager-digital-native\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farize-ai-ai-solutions-manager-digital-native"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":484824}},{"tool":"search_jobs","arguments":{"company":"arize.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":484824},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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