{"id":1097674,"url":"https://alion.io/job/arize-ai-devops-support-engineer-argentina","title":"DevOps Support Engineer (Argentina)","company":{"id":6585,"name":"Arize Ai","domain":"arize.com","url":"https://alion.io/company/arize-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":23,"ghost_share":0.087,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":134,"computed_at":"2026-10-06T05:45:30Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":["AR"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Arize Phoenix","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"DNS","optional":false},{"name":"GCP","optional":false},{"name":"Helm","optional":false},{"name":"Kubernetes","optional":false}],"status":"live","first_seen_at":"2026-09-21T18:32:34Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-06T19:38:30Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":14},"description":"About Arize\nAI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace-so teams can ship faster with confidence.\nWe’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.\nThe Team\nOur On-Prem engineering team is responsible for the deployment of Arize in customer environments. In addition to working with customers in defining infrastructure requirements, the team designs and develops software and tooling that enables the management of these systems at large scale. The On-Prem team has grown to be expert in Kubernetes and cloud deployment on GCP, Azure, and AWS as well as dealing with networking and security aspects of on-premise deployments. The team is dynamic and relies on few talented individuals with a high degree of autonomy and initiative. For this role, we are prioritizing candidates who are based in Buenos Aires, Argentina.\nWhat You’ll Do\nServe as the first point of contact for on-prem customer issues, triaging and resolving infrastructure and platform support requests\nActual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Arize is committed to offering competitive and locally compliant compensation and benefits packages for employees outside the United States. Benefits, employment terms, and statutory offerings vary by country and will be shared during the hiring process based on the location of the role. Eligibility for specific programs and benefits is determined by local laws, market practices, and employment arrangements.Monitor customer’s platform health using existing observability tools\nInvestigate and troubleshoot Kubernetes-based deployments to identify root causes, apply fixes, and escalate when needed\nWork hands-on with self-hosted environments to diagnose configuration, networking, and performance issues\nDocument common issues and resolutions to build out internal runbooks and knowledge base\nYou should have:\n3+ years of experience in a DevOps, Infrastructure, or technical support role\nBasic working knowledge of Kubernetes - comfortable reading logs, describing resources, and understanding pod/service behavior\nFamiliarity with at least one major cloud provider (AWS, GCP, or Azure)\nStrong troubleshooting instincts and ability to systematically diagnose issues\nStrong written and verbal communication skills in English\nEagerness to learn in a fast-paced environment with a high degree of autonomy\nWhat will set you apart:\nExperience working with or supporting enterprise customers\nFamiliarity with Helm charts and how they're used to manage Kubernetes deployments\nExperience with networking concepts like DNS, TLS, proxies, or firewalls\nActual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Arize is committed to offering competitive and locally compliant compensation and benefits packages for employees outside the United States. Benefits, employment terms, and statutory offerings vary by country and will be shared during the hiring process based on the location of the role. Eligibility for specific programs and benefits is determined by local laws, market practices, and employment arrangements.\nMore About Arize\nArize’s mission is to make the world’s AI work-and work for people.\nOur founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge-understanding whether AI is performing and how to improve it at scale.\nLearn more about what we're doing here:\nhttps://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/\nhttps://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/\nDiversity & Inclusion @ Arize\nOur company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture\nRegularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI\nCulturally conscious events such as LGBTQ trivia during pride month\nWe have an active Lady Arizers subgroup","description_format":"text","description_chars":4947,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["MLOps","Explainable AI (XAI)","AI Evaluation & Observability"],"lifecycle":[{"event":"open","at":"2026-09-21T19:38:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":14,"expected_fill_days":134,"reasons":["conf:2","win:early"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/arize-ai-devops-support-engineer-argentina","json_url":"https://alion.io/job/arize-ai-devops-support-engineer-argentina.json","meta":{"generated_at":"2026-10-06T20:59:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":65,"day_limit":5000,"remaining_today":4935,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6585},"rest":"https://alion.io/mcp/rest/get_company?id=6585"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farize-ai-devops-support-engineer-argentina"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farize-ai-devops-support-engineer-argentina"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farize-ai-devops-support-engineer-argentina"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arize-ai-devops-support-engineer-argentina\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farize-ai-devops-support-engineer-argentina"}]}