{"id":3855682,"url":"https://alion.io/job/arlo-technologies-senior-partner-release-and-operations-engineer","title":"Senior Partner Release and Operations Engineer","company":{"id":58442,"name":"Arlo Technologies","domain":"arlo.com","url":"https://alion.io/company/arlo-technologies","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":13,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":86,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"UTC-8 – UTC-5","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":125000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Function Calling","optional":false},{"name":"ITIL","optional":false},{"name":"LLM","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T12:04:05Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About Arlo:\nAt Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day.\nArlo is looking for a Senior Partner Release and Operations Engineer to make partner releases predictable, well communicated, and operationally reliable. This role combines technical release management, customer-facing coordination, escalation leadership, and hands-on development of the tools and documentation systems that support the Arlo Partner Platform. You will work across Product, Engineering, QA, Operations, and external partners to turn complex release activity into a clear, repeatable operating model.This role will work with both UK and US time zones, so preference is to be located in the Eastern Time Zone.\nWe recognize that no candidate meets 100% of the qualifications. If this role excites you, we encourage you to apply even if your experience does not align with every requirement.\nWhat You Will Do\nPartner Release Planning and Change Management\nOwn release schedules for partner-facing APIs, events, device capabilities, integrations, and related platform changes.\nCoordinate release readiness across engineering, QA, security, operations, product, and partner teams, making dependencies and decision points visible.\nDefine practical change-management processes covering versioning, compatibility, deprecation, partner communications, sandbox validation, and production rollout.\nCreate release notes, changelogs, readiness checklists, migration guidance, and other communications that help partners adopt changes successfully.\nManage partner testing and readiness activities before production deployment, including validation of sample applications, integration paths, and operational runbooks.\nEscalation and Production Operations\nServe as a senior point of coordination for partner-impacting incidents, release blockers, and complex escalations.\nBring together the right technical owners, establish clear next actions, and communicate status, mitigations, and expected timelines to partners and internal stakeholders.\nMonitor release execution and partner-impacting platform health, escalating risks early and helping drive post-release reviews and corrective actions.\nIdentify recurring operational friction and work with engineering teams to improve reliability, observability, documentation, and support processes.\nRelease Tools, Documentation, and AI Enablement\nDefine and build tools, dashboards, workflows, and internal services that improve release visibility, partner readiness, and operational coordination.\nDevelop documentation and communication tooling that helps teams produce consistent, versioned, searchable partner content.\nApply AI-assisted workflows to release analysis, change-impact assessment, release-note generation, incident summaries, and partner communications while preserving review and approval controls.\nUse structured data, APIs, tool calling, and auditable workflows to connect release systems, issue trackers, documentation, monitoring, and partner-facing surfaces.\nMeasure the effectiveness of release processes and tools, using partner feedback and operational data to guide continuous improvement.\nQualifications\nRequired\n5+ years of experience in software engineering, technical release management, platform operations, technical program management, or a closely related discipline.\nExperience coordinating software or API releases across multiple engineering teams and external customers, partners, or developers.\nStrong understanding of software development lifecycles, release controls, incident response, versioning, and backward compatibility.\nAbility to investigate technical issues across APIs, cloud services, integrations, environments, and deployment workflows well enough to coordinate effective resolution.\nExperience creating technical documentation, release notes, readiness plans, change communications, or operational runbooks.\nStrong written and verbal communication skills, including the ability to explain technical changes and risk clearly to different audiences.\nExperience using scripting, APIs, dashboards, workflow automation, or similar tools to reduce manual release and operations work.\nAbility to work independently in an environment with changing priorities and multiple concurrent releases.\nPreferred\nExperience with B2B SaaS platforms, developer platforms, partner ecosystems, connected devices, or IoT integrations.\nExperience with release dashboards, status pages, service-management systems, or deployment and observability tooling\nExperience supporting firmware, mobile, streaming, or event-driven platform releases.\nExperience building lightweight web applications, internal tools, or automation services.\nPractical experience applying AI or LLM-based tools to documentation, issue triage, operational analysis, or workflow automation.\nFamiliarity with OpenAPI, REST APIs, event notifications, queues, and common integration patterns.\nITIL, PMP, Scrum, or other relevant training or certification.\nKey Competencies\nPartner advocacy: Keeps partner impact visible and turns partner needs into concrete internal actions.\nOperational judgment: Recognizes release risk early and balances speed, reliability, and communication quality.\nTechnical translation: Makes complex platform behavior understandable and actionable for technical and non-technical audiences.\nBuilder mindset: Improves processes by building durable tools and automation, not only by coordinating manual steps.\nCalm escalation leadership: Creates clarity and momentum during incidents, blockers, and high-visibility releases.\nThe pay range for this position reflects the minimum and maximum target for new hire salaries at commencement of employment and is expected to be between USD$125,000-175,000/year. However,base pay offered may vary depending on multiple factors, including role, job-related knowledge, skills, relevant education and experience. Thetotal compensation package for this position may also include other elements, including bonus, equity, and a full range of benefits. Details of all benefits will be provided if an employee receives an offer of employment.\nWe’re committed to inclusivity and selecting the strongest candidate-no matter their background. Even if you don’t meet every listed qualification, we encourage you to apply. We’re happy to support growth in areas essential to the role. Interested in learning more about our workplace? Visit and follow our LinkedIn, and Glassdoor pages to read employee insights and get updates of what it’s like to be part of Arlo.\nArlo is proud to be an Equal Opportunity Employer. We value inclusion and are committed to inclusive, and harassment-free workplace. We prohibit discrimination and harassment based on all legally protected statuses in all hiring and employment.\nWe provide reasonable accommodations to applicants and employees with disabilities, who are pregnant or have a related medical condition, or who have sincerely held religious beliefs, observances, and practices. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, the Company will consider for employment qualified applicants with arrest and conviction records.","description_format":"text","description_chars":7891,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Smart Home Devices","Video Surveillance"],"lifecycle":[{"event":"open","at":"2026-11-06T06:13:31Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 7 · green card filings: 1","filings_12m":7,"filings_prev_12m":18,"green_card_filings_12m":1,"median_offered_wage_usd":155000,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":86,"reasons":["conf:5","velocity","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":true},"html_url":"https://alion.io/job/arlo-technologies-senior-partner-release-and-operations-engineer","json_url":"https://alion.io/job/arlo-technologies-senior-partner-release-and-operations-engineer.json","meta":{"generated_at":"2026-11-10T14:56:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58442},"rest":"https://alion.io/mcp/rest/get_company?id=58442"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farlo-technologies-senior-partner-release-and-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farlo-technologies-senior-partner-release-and-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farlo-technologies-senior-partner-release-and-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arlo-technologies-senior-partner-release-and-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farlo-technologies-senior-partner-release-and-operations-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3855682}},{"tool":"search_jobs","arguments":{"company":"arlo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3855682},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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