{"id":1686711,"url":"https://alion.io/job/arm-cambodia-it-officer","title":"IT Officer","company":{"id":3857731,"name":"Rapha","domain":"rapha.org","url":"https://alion.io/company/rapha-4","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Ta Khmau, Cambodia"],"countries":["KH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-01T10:47:05Z","employer_posted_date":null,"last_verified_at":"2026-10-01T10:47:05Z","board_verified":false,"closed_at":null,"days_open":28,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":28},"description":"ARM Cambodia Organization is a local, faith-based NGO registered with the Ministry of Interior and operating under an MOU with the Ministry of Social Affairs, Veterans and Youth Rehabilitation (MOSAVY) in Cambodia. The organization is committed to ending the trafficking and sexual abuse of children—one child, one family, and one community at a time.\nARM Cambodia Organization provides a safe and supportive environment for children through care, health services, education, psychosocial support, legal assistance, and vocational training. The center receives incoming clients, conducts assessments, and provides temporary shelter (up to 3 months) while referring them to appropriate services.\n\n Announcement Positions \n\n Admin Manager (01 Position) \n\n Apply Now\n\n Workplace Circumstances \n\n Environment: \n\n Office \n\n Languages: \n\n English, Khmer \n\n Location:\n\n Kandal Province \n\n Position Circumstances \n\n Career Category: \n\n Admin / Supervisory, Business Administration, Exec. / Management \n\n Schedule:Full-time\n\n Salary:\n Negotiable \n\n Position Summary Location: Ta Khmau City\nMale or Female, age 30-45 years old.\nThe Admin Manager provides leadership and strategic oversight for all administrative functions of ARM Cambodia Organization. Reporting to the HR Director and Country Director, the position is responsible for ensuring effective administration, facilities management, security management, transportation coordination, procurement, asset control, and regulatory compliance. The Admin Manager leads a team of guards, drivers, gardeners, and maintenance staff and ensures that organizational resources, buildings, vehicles, and assets are managed efficiently and responsibly. The role contributes to organizational effectiveness by maintaining high standards of safety, security, accountability, and operational support across all programs and departments.\n\n Duties & Responsibilities:\n\n Lead and manage the Administration Department to ensure smooth and efficient daily operations.\nSupervise and support administrative staff, including security guards, drivers, gardeners, cleaners and maintenance staff.\nEnsure the safety and security of staff, clients, visitors, buildings, vehicles, and organizational assets.\nOversee guard operations, visitor management procedures, and compliance with security protocols.\nManage office facilities and coordinate maintenance, repair, renovation, and construction activities.\nMaintain and update administrative records, filing systems, and organizational documents.\nPrepare and submit quarterly, semi-annual, and annual reports to relevant government ministries and authorities.\nPrepare official correspondence and required administrative documents for government agencies.\nManage organizational assets and conduct regular asset verification in collaboration with the Finance Department.\nOversee procurement and distribution of office supplies, equipment, cleaning supplies, and other administrative resources.\nPrepare and update contracts and agreements with suppliers, contractors, and service providers.\nManage vehicle operations, including insurance renewal, maintenance schedules, fuel monitoring, and vehicle utilization.\nCoordinate transportation services and assign drivers according to operational needs.\nReview and verify overtime records and administrative expenses before submission to the HR and Finance Departments.\nOrganize certificates and official documents for staff, clients, and organizational events.\nBuild and maintain positive working relationships with government authorities, suppliers, and external stakeholders.\nPrepare administrative reports and provide recommendations for operational improvements.\nSupport meetings, workshops, training events, and other organizational activities.\nPerform other tasks assigned by the HR Director or Country Director.\n\n Expected Profile of Candidates \n\n Languages:\n\n Khmer - Good\nEnglish - Good\n\n Qualifications:\n\n Bachelor's Degree in Business Administration, Management, Public Administration, or related field\nMaster's Degree\n\n Work History:\n\n Administration, operations, or office management for 2 years as a minimum\n\n Skills & Knowledge:\n\n General & Technical Skills \n\n NGO experience is an advantage.\nProven experience supervising support staff and office operations.\nExperience managing security guards, drivers, facilities, vehicles, and organizational assets.\nExperience working with government ministries and local authorities.\nGood knowledge of procurement, contract management, and facility management.\nGood report-writing skills in Khmer or English.\nGood computer skills (Word, Excel, Outlook, … ).\n\n Soft Skills \n\n Strong leadership, communication, and interpersonal skills.\nStrong organizational, planning, and problem-solving skills.\nAbility to work under pressure and manage multiple priorities.\nAbility to maintain confidentiality and handle sensitive information professionally.\nWillingness to follow and apply ARM Cambodia Organization values.\n\n Position Summary Location: Ta Khmau City, Kandal Province, Cambodia.\nMale, age 23 - 40 years old.\nThe IT Officer is responsible for providing technical support and maintaining the information technology systems of ARM Cambodia Organization. Reporting to the IT Manager, the position ensures the effective operation of computer hardware, software, networks, security cameras, printers, and other technology equipment. The IT Officer supports staff in using technology effectively, promotes cybersecurity awareness, and helps maintain organizational IT standards and systems. The role also works closely with the Learning and Development Manager to provide computer training and digital literacy education for clients, supporting their learning, personal development, and future employment opportunities.\n\n Duties & Responsibilities:\n\n IT Support and Systems Management\nProvide first-level technical support and respond to IT requests through the ticketing system.\nInstall, configure, maintain, and troubleshoot computers, software, printers, scanners, networking equipment, security cameras, and other technology devices.\nSupport technology adoption and ensure compliance with organizational IT standards and procedures.\nMonitor and maintain security camera systems, recordings, backups, and system functionality.\nMaintain the server room and coordinate with relevant departments to ensure equipment safety and proper electrical systems.\nMonitor and maintain photocopy machines and track technology-related supplies and consumables.\nPurchase and manage IT equipment, accessories, replacement parts, and technical supplies as required.\nSupport the implementation of IT policies and provide cybersecurity awareness training to staff.\nCoordinate internet services and communicate with service providers when necessary.\nCoordinate delivery and distribution of IT equipment and resources to ARM Cambodia locations when required.\nSupport meetings, workshops, and organizational events by preparing and managing technology equipment and systems.\nPrepare monthly requests for IT office supplies and maintain inventory records.\nPerform other duties assigned by the IT Manager.\nLearning and Development Support\nTeach computer skills and digital literacy training to clients and beneficiaries.\nWork closely with the Learning and Development Manager to develop, review, and improve computer training curricula and learning materials.\nPrepare monthly lesson plans, training schedules, and learning activities for computer classes.\nMonitor learner attendance, participation, and progress and provide regular updates to the Learning and Development Manager.\nSupport vocational and life skills development activities through technology-based learning opportunities.\n\n Expected Profile of Candidates \n\n Languages:\n\n English - Good\n\n Qualifications:\n\n Bachelor's Degree in Information Technology, Computer Science, Network Administration, or a related field.\n\n Work History:\n\n IT support, system administration, or a related position for 1 to 3 years as a minimum\n\n Skills & Knowledge:\n\n General & Technical Skills \n\n Strong knowledge of computer hardware, software, networking, and troubleshooting.\nGood command of English in speaking, reading, and writing.\nAbility to read and understand technical manuals, software documentation, and online training resources in English.\nExperience with Microsoft Windows, Microsoft Office applications, printers, and network devices.\nBasic understanding of server administration, cybersecurity, data backup, and network security.\nExperience in teaching computer skills or providing training is an advantage.\nGood computer literacy in Microsoft Word, Excel, Outlook, and related systems.\n\n Soft Skills \n\n Strong problem-solving and analytical skills.\nGood communication and interpersonal skills.\nAbility to explain technical concepts to non-technical users.\nGood organizational and documentation skills.\nAbility to work independently and as part of a team.\nAbility to work under pressure and manage multiple priorities.\nWillingness to follow and apply ARM Cambodia Organization values.","description_format":"text","description_chars":9081,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Cambodia","iso":"KH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security"],"lifecycle":[{"event":"open","at":"2026-10-02T10:20:25Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.651,"p_room":0.75,"age_days":28,"expected_fill_days":30,"reasons":["seen:28","win:late"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/arm-cambodia-it-officer","json_url":"https://alion.io/job/arm-cambodia-it-officer.json","meta":{"generated_at":"2026-10-30T09:20:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13420,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3857731},"rest":"https://alion.io/mcp/rest/get_company?id=3857731"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farm-cambodia-it-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farm-cambodia-it-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farm-cambodia-it-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arm-cambodia-it-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farm-cambodia-it-officer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1686711}},{"tool":"search_jobs","arguments":{"company":"rapha.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1686711},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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