Senior Engineer, Platform Access

Job Overview:

We seek an expert Engineer to join our team dedicated to services supporting Engineering Platform Access. The role involves building and maintaining a secure and scalable Linux VDI environment using Rocket Software’s Exceed TurboX. This environment allows global engineering teams to optimally access high-performance computing environments crucial for developing next-generation products. The ideal candidate will have extensive experience in Linux systems administration, DevOps, cloud platforms (public and private), networking, system monitoring, and support for operations.

This role will be responsible for developing, deploying, and improving the infrastructure for VDI solution. Focus areas include availability, security, performance, and user experience. You will solve sophisticated infrastructure and application challenges, perform root cause analysis, lead post-incident reviews, automate to reduce operational workload, and continually improve platform dependability through enhanced monitoring, self-service, and engineering methods.

Responsibilities:

• Experience supporting Linux VDI or remote visualization platforms such as OpenText/Rocket Exceed TurboX (ETX), Citrix, or similar technologies, with familiarity with ThinX, HDX, PCoIP, or related protocols.
• Experience managing distributed Linux environments across on-premises, HPC, hybrid-cloud, or multi-cloud infrastructure. Semiconductor, EDA, or engineering compute experience is helpful.
• Proficiency in automation using tools such as Terraform, Ansible, Python, Bash, GitLab CI/CD, and REST APIs, including Infrastructure-as-Code, configuration management, and automated deployment practices.
• Experience with cloud platforms such as AWS, GCP, Azure, or OpenStack, including secrets management, Vault, or serverless automation.
• Familiarity with HPC workload management tools, such as IBM Spectrum LSF or comparable schedulers, and enterprise engineering access platforms.
• Experience implementing monitoring, logging, and observability solutions using Dynatrace, Grafana, ELK/OpenSearch, Splunk, CloudWatch, or similar tools.
• Understanding of SRE and modern operations practices, including incident resolution, capacity management, AIOps, policy-based automation, self-healing services, and operational toil reduction.
• Contribute to the future evolution of engineering access services through self-service workflows, policy-aware automation, AI-assisted operations, improved observability, secure cloud access patterns, and scalable service operations.

Required Skills & Experience:

• Strong experience supporting Linux systems in shared, distributed, production, HPC, engineering, or enterprise environments.
• Experience supporting Linux VDI or remote visualization platforms such as OpenText/Rocket Exceed TurboX (ETX), Citrix, or similar technologies, with familiarity with ThinX, HDX, PCoIP, or related protocols.
• Practical scripting or automation experience using Python, Bash, Ansible, or similar tools.
• Proficiency in automation using tools such as Terraform, Ansible, Python, Bash, GitLab CI/CD, and REST APIs, including Infrastructure-as-Code, configuration management, and automated deployment practices.
• Experience implementing monitoring, logging, and observability solutions using Dynatrace, Grafana, ELK/OpenSearch, Splunk, CloudWatch, or similar tools.
• Understanding of production support practices, including incident response, handling blocking issues, root-cause analysis, documentation, and continuous service improvement.
• Familiarity with HPC workload management tools, such as IBM Spectrum LSF or comparable schedulers, and enterprise engineering access platforms.

'Nice to have' Skills and Experience:

• Certifications in Linux System Administration, DevOps, AWS, GCP, Azure, and Kubernetes are greatly appreciated.
• Experience with large-scale infrastructure deployments and support in a multi-cloud environment.
• Familiarity with software development tools and practices, and exposure to cloud-native ecosystem.

In Return

Joining Arm means being part of a world-class team that is high-reaching and determined to achieve outstanding results. You will collaborate with industry leaders and innovators, contributing to flawless service builds that improve our global operations. We provide an encouraging and inclusive environment that encourages continuous learning and professional growth. Your success is our success, and together we can build services that compete on the world stage!

Our 10x Mindset

At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Discover how the 10x mindset shapes life at Arm: https://careers.arm.com/10x-mindset

Use of AI in Your Application

At Arm, we embrace the benefits AI can bring, including in recruitment. You may use AI to support your preparation, such as improving the clarity of written responses, practicing interview questions, or learning more about our industry. However, your application and interview responses must reflect your own thinking, experience, and abilities. We want to understand your authentic perspective, creativity, and approach to problem solving. As such, you may not use AI to complete assigned tasks as part of any assessments. If you plan to use AI-supported or assistive technologies as part of a reasonable adjustment, please contact [email protected] so we can support you.

Recruitment Adjustments and Accommodations

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.