{"id":170167,"url":"https://alion.io/job/armada-noc-engineer","title":"NOC Engineer","company":{"id":23110,"name":"Armada","domain":"armada.ai","url":"https://alion.io/company/armada-ai","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":66,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thiruvananthapuram, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":600},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Jira","optional":false},{"name":"ServiceNow","optional":false},{"name":"Bash","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"Windows","optional":true},{"name":"Windows Server","optional":true}],"status":"live","first_seen_at":"2026-08-14T08:27:24Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-16T16:26:20Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"About the Company\nArmada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. \nWith nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.\nWorking at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world. \nAbout the Role\nArmada is seeking an experienced NOC / Data Center Operations Engineer to support the monitoring, operation, and reliability of our critical physical infrastructure and distributed edge data center environments.\nIn this role, you will monitor and troubleshoot power, cooling, networking, environmental, and facility systems across Armada’s infrastructure. You will serve as a Tier 2 escalation point, lead incidents through resolution, coordinate with engineering and facilities teams, and help continuously improve our monitoring, alerting, and operational processes.\nThe ideal candidate brings hands-on experience with data center operations, mechanical and electrical infrastructure, incident management, and remote or edge infrastructure.\nWhat You'll Do\nInfrastructure Monitoring & Incident Response\nMonitor critical physical infrastructure using PLC, BMS, and DCIM platforms such as Distech, Radix IoT/Mango, Schneider Electric, Siemens, or similar systems.\nMonitor and respond to alerts involving power, cooling, network connectivity, environmental conditions, and facility infrastructure.\nProvide Tier 2 support for escalations from L1 technicians and coordinate escalation to engineering, facilities, vendors, or other teams as required.\nOwn incidents through their lifecycle, from initial triage and troubleshooting through resolution, stakeholder communication, and documentation.\nSupport incident response and post-incident reviews, identifying opportunities to improve operational reliability and response procedures.\nDevelop and refine monitoring dashboards, alerting thresholds, and operational health indicators.\nData Center Operations\nPerform and coordinate routine health checks of critical infrastructure, including UPS systems, PDUs, CRAC/CRAH units, backup generators, and environmental monitoring systems.\nTroubleshoot and coordinate resolution of mechanical and electrical infrastructure issues using a working knowledge of MEP systems.\nRead and interpret technical documentation, including electrical one-line diagrams, network diagrams, schematics, and equipment documentation.\nCoordinate scheduled and emergency maintenance activities with internal teams, vendors, and remote hands personnel.\nParticipate in change management processes and assess the operational and infrastructure impact of proposed changes.\nEnsure physical and logical security policies and procedures are followed within data center and edge environments.\nModular & Edge Infrastructure\nOperate and support modular, containerized, micro, and distributed edge data center environments.\nHelp maintain availability, continuity, and resiliency across geographically distributed and remotely operated infrastructure.\nCoordinate remote troubleshooting and hands-on support for edge deployments.\nImplement and continuously improve operational practices for remote infrastructure monitoring, fault detection, escalation, and recovery.\nSupport environmental sensors and IoT-based monitoring integrations across remote infrastructure.\nTools, Automation & Documentation\nUse operational platforms such as Grafana, Zoho Desk, Zenduty, ServiceNow, Jira, SolarWinds, or similar tools for monitoring, analysis, ticketing, and incident management.\nMaintain accurate documentation of configurations, incidents, changes, maintenance activities, and recurring operational tasks.\nSupport automation and reporting initiatives focused on infrastructure performance, availability, capacity, and uptime.\nAssist with gathering operational evidence and infrastructure data for compliance and audit requirements.\nIdentify opportunities to automate repetitive operational activities using scripting and monitoring integrations.\nCollaboration & Operational Excellence\nPartner closely with Facilities, Infrastructure Engineering, Networking, IT, Security, and other operational teams to maintain reliable infrastructure.\nCommunicate clearly during incidents, maintenance activities, escalations, and operational handoffs.\nParticipate in incident reviews and root cause analysis and help drive corrective and preventive actions.\nContribute to the development of runbooks, standard operating procedures, escalation processes, and operational best practices.\nParticipate in an on-call or shift-based operating model as required to support 24x7 infrastructure.\nRequired Qualifications\n8+ years of experience in NOC, data center operations, critical infrastructure operations, or a related technical role.\nHands-on experience monitoring or supporting power and cooling infrastructure in data center or other mission-critical environments.\nWorking knowledge of mechanical and electrical systems, including UPS, PDU, CRAC/CRAH, generators, and environmental monitoring systems.\nSolid understanding of networking fundamentals, infrastructure monitoring, alerting, and monitoring protocols.\nExperience with critical infrastructure monitoring platforms such as Distech, Radix IoT/Mango, Schneider Electric, Siemens, or equivalent systems.\nExperience with incident management, troubleshooting, escalation, and operational change management.\nAbility to read and interpret electrical one-lines, network schematics, technical diagrams, and equipment documentation.\nStrong analytical, troubleshooting, communication, and documentation skills.\nAbility to work effectively in a shift-based and/or on-call environment, including nights and weekends when required.\nPreferred Qualifications\nExperience operating or supporting modular, containerized, micro, or edge data centers.\nExperience supporting geographically distributed infrastructure and coordinating remote hands activities.\nFamiliarity with environmental sensors, telemetry, IoT integrations, and remote monitoring systems.\nWorking knowledge of Linux and Windows server environments.\nBasic scripting and automation experience using Python, PowerShell, Bash, or similar technologies.\nExperience with monitoring and operational platforms such as Grafana, ServiceNow, Jira, SolarWinds, Zenduty, or Zoho Desk.\nFamiliarity with compliance, audit evidence collection, and operational security requirements.\nCertifications such as CDCP, CDCTP, CompTIA Server+, CCNA, or equivalent industry certifications.\nHighly organized, detail-oriented, and comfortable operating in fast-paced, mission-critical environments.\nYou're a Great Fit if You're\nA go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge \nA detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a \"get-it-done\" attitude \nThrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company\nA collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda \nHighly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you \nEqual Opportunity Statement\nAt Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.\nUnsolicited Resumes and Candidates\nArmada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.","description_format":"text","description_chars":9088,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Edge AI","AI Compute & Inference"],"lifecycle":[{"event":"open","at":"2026-08-29T22:52:23Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.783,"p_room":0.75,"age_days":62,"expected_fill_days":66,"reasons":["conf:2","win:late"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/armada-noc-engineer","json_url":"https://alion.io/job/armada-noc-engineer.json","meta":{"generated_at":"2026-10-16T16:44:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1267,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":23110},"rest":"https://alion.io/mcp/rest/get_company?id=23110"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farmada-noc-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farmada-noc-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farmada-noc-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/armada-noc-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farmada-noc-engineer"}]}