{"id":1824212,"url":"https://alion.io/job/arootah-general-manager-the-mindful-cafe","title":"General Manager, The Mindful Café","company":{"id":3861038,"name":"Arootah","domain":"arootah.com","url":"https://alion.io/company/arootah","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"D","score":48,"open_postings":37,"ghost_share":0.865,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ramsey, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":61000,"currency":"USD","period":"year","gross":null,"usd_annual":61000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T14:54:38Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-20T12:00:41Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":24},"description":"General Manager, The Mindful Café\nAbout The Mindful Café\nThe Mindful Café is an independent organic café offering thoughtfully prepared food, specialty coffee and tea, smoothies, baked goods, catering and private events. We combine high-quality ingredients and personal service with the warmth of a neighborhood café.\nWe are seeking an experienced, hands-on General Manager to lead daily operations, develop our team, strengthen our coffee and beverage program, improve operating systems and help move the café toward sustainable profitability.\nThis is not simply a shift-management position. We are looking for an experienced operator who understands both hospitality and the business of running a successful café.\nWhat Success Looks Like\nThe General Manager will be responsible for five primary outcomes:\nImprove financial performance and move the café toward profitability.\nDeliver an exceptional customer experience, with coffee and beverages as a core part of the café.\nBuild, train and lead a strong, accountable team.\nCreate reliable systems so daily operations do not require constant owner involvement.\nMake the café increasingly efficient, consistent and repeatable while preserving its neighborhood character.\nKey Responsibilities\nBusiness Performance & Profitability\nA major objective of this position is to materially improve the financial performance of the café.\nWorking with the owner and chef, the General Manager will:\nMonitor sales, labor costs, food and beverage costs, inventory, waste, spoilage and portion consistency.\nUnderstand which menu items and beverages sell well and contribute appropriately to margins.\nIdentify opportunities to grow revenue, customer frequency and average transaction size.\nImprove scheduling and labor efficiency without compromising service.\nRecommend appropriate pricing, menu, portion, product or operational improvements for owner approval.\nHelp grow catering, private events and other appropriate revenue opportunities.\nTrack agreed operating and financial measures and regularly communicate results and action plans to the owner.\nThe General Manager will not be expected to single-handedly guarantee profitability, but will be expected to take ownership of the financial and operational factors within their control and demonstrate measurable improvement.\nCoffee & Beverage Excellence\nCoffee and beverages are an important part of The Mindful Café experience.\nThe General Manager should have meaningful coffee-shop or specialty-beverage experience and be able to develop a high-performing beverage operation.\nResponsibilities include:\nMaintaining consistent preparation of espresso drinks, coffee, matcha, chai and other hot and iced beverages.\nEnsuring proper milk steaming, drink construction, presentation and speed of service.\nTraining and coaching employees on beverage preparation and bar workflow.\nMaintaining cleanliness and proper care of coffee equipment.\nMonitoring beverage inventory, waste, pricing and profitability.\nContinuously improving beverage quality and consistency.\nStrong barista skills are highly preferred. A candidate who is not already highly proficient must have the ability and commitment to become fully trained.\nOperations & Systems\nThe General Manager will oversee day-to-day café operations and create the systems needed for consistent execution.\nThis includes:\nStaffing and scheduling within approved labor budgets.\nOpening, closing, cleaning, preparation and service procedures.\nInventory, ordering and routine vendor management.\nPOS and cash-control procedures.\nFood safety, sanitation and allergy/cross-contact protocols.\nCustomer complaints and service recovery.\nCatering and private-event execution.\nBuilding and improving practical SOPs, checklists and training systems.\nThe manager should continuously ask: What can we improve, simplify, standardize or do more efficiently?\nTeam Leadership\nThis is a hands-on leadership role. The General Manager must be willing to make food, prepare beverages, take orders, serve customers, clean, restock and work alongside the team when needed.\nWe want a leader who combines high standards with kindness and respect.\nThe manager will:\nTrain, coach and develop employees.\nSet clear expectations and hold people accountable.\nAddress performance problems promptly and professionally.\nResolve employee conflicts fairly and calmly.\nCross-train employees and develop stronger team members into future leaders.\nBuild a culture of hospitality, teamwork, initiative and responsibility.\nRoutine issues should be handled independently. The manager should also have the judgment to recognize when owner involvement is appropriate.\nExperience & Qualifications\nWe are looking for someone with a proven track record, not simply someone ready for their first management opportunity.\nRequired:\nApproximately 5+ years of restaurant, café, fast-casual or comparable food-service experience, including at least 3 years in a meaningful management role.\nDemonstrated responsibility for employees and daily operations.\nExperience scheduling labor, managing inventory and ordering, training employees and enforcing procedures.\nWorking knowledge of food costs, labor costs, waste control, margins and restaurant/café profitability.\nStrong customer-service and hospitality experience.\nFood-safety knowledge and appropriate certification, or willingness to obtain certification promptly.\nStrong communication, judgment, organization, problem-solving and conflict-resolution skills.\nWillingness to work hands-on in every front-of-house position.\nEspecially valuable experience:\nSpecialty coffee or high-volume café operations.\nOrganic or health-conscious food concepts.\nWell-run fast-casual, quick-service, franchise or multi-unit restaurant environments.\nImproving an underperforming operation.\nBuilding SOPs and repeatable operating systems.\nCatering, private events and delivery platforms.\nMenu analysis and improving restaurant or café margins.\nWorking With the Chef & Owner\nThe General Manager and Chef are peer leaders with complementary responsibilities. The Chef leads culinary preparation and kitchen execution; the General Manager leads overall daily operations, front-of-house performance, staffing, customer experience, systems and business performance.\nThe General Manager will have meaningful authority over routine daily operations. Major employment decisions, compensation, significant purchases, pricing, major menu changes, policies and overall business direction remain subject to owner approval.","description_format":"text","description_chars":6521,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Executive Search","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-04T09:08:48Z"},{"event":"close","at":"2026-10-15T11:30:58Z"},{"event":"reopen","at":"2026-10-15T14:53:44Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.513,"p_room":0.75,"age_days":24,"expected_fill_days":30,"reasons":["conf:2","stale_co","win:late"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":61000,"is_top_pay":false},"html_url":"https://alion.io/job/arootah-general-manager-the-mindful-cafe","json_url":"https://alion.io/job/arootah-general-manager-the-mindful-cafe.json","meta":{"generated_at":"2026-10-20T15:10:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17158,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3861038},"rest":"https://alion.io/mcp/rest/get_company?id=3861038"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farootah-general-manager-the-mindful-cafe"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farootah-general-manager-the-mindful-cafe"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farootah-general-manager-the-mindful-cafe"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arootah-general-manager-the-mindful-cafe\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farootah-general-manager-the-mindful-cafe"}]}