{"id":1733599,"url":"https://alion.io/job/arrise-junior-it-specialist","title":"Junior IT Specialist","company":{"id":3192,"name":"ARRISE","domain":"arrise.com","url":"https://alion.io/company/arrise","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgrade, Serbia"],"countries":["RS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":41000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":957},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Bash","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-03T00:29:23Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-19T11:09:53Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Description\nPosition at ARRISE\nWhat makes ARRISE different?\nWe’re more than a company-we’re a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.\nWe partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.\nWe don’t just build products-we build opportunities, invest in our people, and foster growth at every level.\nRole Description: The Junior IT Specialist will provide day-to-day IT support and assist the IT team in maintaining hardware and software systems. This includes providing technical support, maintaining IT equipment, troubleshooting user issues, and assisting with network and security operations.\nThe ideal candidate should have good IT knowledge, strong communication skills, and a willingness to learn and grow within an IT environment.\nCandidate Responsibilities:\nProvide first-line technical support for hardware, software, network, and system-related issues\nInstall, configure, and maintain desktops, laptops, and printers\nPerform device setup, re-imaging, and deployment of hardware equipment as required in a 24/7 operational environment\nTroubleshoot and resolve basic IT incidents and service requests\nMonitor IT systems and escalate complex issues to IT staff when necessary\nSupport software installations, updates, and patch management activities\nMaintain accurate records of IT assets, support tickets (JIRA), and system documentation\nParticipate in routine maintenance of networks, servers, and cloud-based services\nFollow company security policies and support cybersecurity best practices\nCollaborate with other departments to ensure efficient technology support\nCandidate Requirements:\nAssociate or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field (or equivalent experience)\nGood knowledge of Linux operating systems (an advantage)\nGood knowledge of Microsoft 365, Active Directory, and common business applications\nGood knowledge of networking concepts such as TCP/IP, DNS, DHCP, and Wi-Fi (an advantage)\nGood knowledge of monitoring tools (an advantage)\nStrong problem-solving and troubleshooting skills\nStrong verbal and written communication skills in English\nAbility to prioritize tasks and work independently or as part of a team\n Nice to have:Technical support experience\nIndustry certifications such as:\nCompTIA A+\nCompTIA Network+\nMicrosoft Fundamentals certifications\nBasic scripting knowledge (PowerShell, Bash, or Python)\nBenefits:\nCompetitive salary.\nSpecial referral campaigns up to €2.000,00 NET referral bonus.\nPrivate health insurance from day one.\nFitPass membership for sports activities and discounts at popular brands after 3 months.\nAn exceptional studio space in a modern office building in New Belgrade.\nInternational work environment.\nOpportunities for advancement to higher positions in online casino.\nGrow with ARRISE | Learning Hub - personalized learning, gamified growth, and endless career development at your fingertips\nReady to Elevate Your Career? 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