{"id":4188506,"url":"https://alion.io/job/arriva-business-development-administrator","title":"Business Development Administrator","company":{"id":2106226,"name":"Arriva","domain":"arrivagroup.com","url":"https://alion.io/company/arrivagroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":66,"ghost_share":0,"stale_share":0.848,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ascot, United Kingdom","Luton, United Kingdom","United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-12T18:54:12Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T18:54:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Location: Liverpool (Aintree), Derby (Ascot Drive), Luton (Luton Bus Depot), Leicester (Thurmaston), Sunderland (Doxford)\nContract: Permanent\nHours: 37.5 per week\nJoin Arriva and help keep our business moving forward\nWe're looking for a highly organised Business Development Administrator to support our Business Development and Commercial teams. This is a varied administrative role where you'll play a key part in delivering excellent service to our business customers while ensuring our internal processes run smoothly and efficiently.\nWorking closely with the Business Development Managers, Head of Business Development and wider Commercial team, you'll be responsible for managing customer accounts, processing orders, maintaining records, and providing essential administrative support that helps drive business growth.\nIf you're someone who enjoys working with customers, thrives in a fast-paced environment, and takes pride in delivering accurate, high-quality administration, we'd love to hear from you.\nThis role will be on a hybrid working basis, a minimum of 3 days per week from our Liverpool (Aintree), Derby (Ascot Drive), Luton (Luton Bus Depot), Leicester (Thurmaston), or Sunderland (Doxford) office, with the remainder focused on where you can best deliver for your colleagues while maintaining a healthy work-life balance.\nWhat you'll be doing\nAs a Business Development Administrator, you'll:\nProcess business customer orders and liaise with suppliers to ensure timely fulfilment.\nPrepare invoices, credits and associated administrative documentation.\nMaintain and update business development dashboards and performance reports.\nManage customer account set-ups, amendments, cancellations and ongoing administration.\nSupport the administration of direct debit schemes and customer payment arrangements.\nMonitor and manage shared inboxes, responding to customer queries professionally and efficiently.\nIssue and manage mobile ticket products through the Arriva app.\nAdminister smart card fulfilment and maintenance activities.\nCoordinate bulk student travel pass orders, including reporting, data management and cancellation processing.\nMaintain accurate customer records and documentation in line with company requirements.\nBuild effective working relationships with internal and external stakeholders.\nProvide support at promotional events and customer engagement activities when required, including occasional work outside of normal office hours.\nWhat we're looking for\nWe're interested in hearing from candidates who have:\nPrevious administration experience within a busy office environment.\nStrong Microsoft Office skills, particularly Excel, Outlook, Word and Teams.\nExcellent written and verbal communication skills.\nThe ability to manage multiple priorities and work to tight deadlines.\nStrong organisational skills and excellent attention to detail.\nA proactive approach with the ability to manage workloads independently.\nA collaborative, team-focused mindset.\nAn understanding of confidentiality and GDPR requirements.\nA passion for delivering excellent customer service.\nWhy Arriva?\nAt Arriva, you'll be part of a business that connects communities and helps millions of people travel every day. We offer a supportive environment where your contribution is valued, alongside opportunities to develop your skills and build a rewarding career.\nIf you're looking for a role where no two days are the same and where you can make a real impact behind the scenes, we'd love to hear from you.\nApply today and help us deliver great service to our customers and business partners.","description_format":"text","description_chars":3601,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Rail Transport"],"lifecycle":[{"event":"open","at":"2026-11-12T18:54:12Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-12T09:37:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-11-12T22:58:26Z"},"pay":null,"html_url":"https://alion.io/job/arriva-business-development-administrator","json_url":"https://alion.io/job/arriva-business-development-administrator.json","meta":{"generated_at":"2026-11-12T22:58:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":48579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2106226},"rest":"https://alion.io/mcp/rest/get_company?id=2106226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farriva-business-development-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farriva-business-development-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farriva-business-development-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arriva-business-development-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farriva-business-development-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4188506}},{"tool":"search_jobs","arguments":{"company":"arrivagroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4188506},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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