{"id":3221199,"url":"https://alion.io/job/arriva-train-managers-newcastle","title":"Train Managers- Newcastle","company":{"id":2106226,"name":"Arriva","domain":"arrivagroup.com","url":"https://alion.io/company/arrivagroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":55,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-26T05:57:25Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newcastle, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":80000,"period":"year","method":"role_country_seniority_unknown","sample_n":518},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-25T08:02:13Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"New Year- New Start!!\nIt might only be October, but are you thinking about a career change for 2027 ?? If so, this could be just for you!\nWe are recruiting for Train Managers to join CrossCountry at Newcastle, with start dates in January and throughout 2027.\nWould you like to work onboard our Voyager trains, travelling at up to 125mph, helping to transport people across the UK? Would you like a role where no two days are the same and you meet different people every day? Are you passionate about delivering excellent Customer Service? Are you focused on delivering a safe train journey for all our customers and your colleagues?\nIf you answered ‘Yes’ to the above, then you could be just the person we are looking for so apply to be a Train Manager with CrossCountry at Newcastle.\nAs an employee, you will receive free unlimited train travel on our services across our extensive rail network, discounted train travel on other train companies, entry into a pension scheme, a free uniform, excellent holiday entitlement and a salary of £35,371pa during your training, rising to £41,292pa upon completion of training. Average hours are 35 per week.\nTrain Managers are the face of CrossCountry, so you’ll make sure that every journey is a great one for our customers. You will be responsible for checking and selling tickets on board our services, advising customers about their journey by communicating individually & in groups and always being aware of their individual needs.\nNot every day runs smoothly on the Railway, and you could face many different challenges as a Train Manager, so you need to be able to deal with the unexpected in a calm but confident way. You will ensure the train environment is comfortable by fixing and reporting defective equipment and managing luggage issues so be prepared to get your hands dirty!!\nYou’ll get to work as a team with your fantastic On-Board colleagues to ensure that our customers have a memorable experience every time they travel with CrossCountry. Safety is always vitally important, we will train you on all procedures, rules and regulations so that you are prepared to take the lead should any critical situation demand it. Your initial 10-week training course will take place in Derby where you will be trained on all aspects of the role.\nThis is not a 9-to-5 role so look away now if you don’t like working shifts or some weekends, but that means you’ll get time off in the week.\nYou must live within 1 hour’s commute of Newcastle and be able to travel at unsocial hours reliably due to the shiftwork involved.\nTo apply for this role, please submit your current CV AND a covering letter explaining your reasons for applying and why you would be suitable.\nClose date for applications is Sunday 1st November 2026.\nApplications without a covering letter may not be considered.\nPlease note, Train Manager positions are safety critical, and the successful applicants will require a safety critical medical and a DBS check.\nWe acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.\nDid you know you can set up alerts for new job opportunities?\nSimply navigate to 'My Job Alerts' in the Jobs Hub to get started.","description_format":"text","description_chars":3397,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Rail Transport"],"lifecycle":[{"event":"open","at":"2026-10-25T03:18:49Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.618,"p_room":1,"age_days":4,"expected_fill_days":20,"reasons":["conf:21","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/arriva-train-managers-newcastle","json_url":"https://alion.io/job/arriva-train-managers-newcastle.json","meta":{"generated_at":"2026-10-26T22:10:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29945,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2106226},"rest":"https://alion.io/mcp/rest/get_company?id=2106226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farriva-train-managers-newcastle"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farriva-train-managers-newcastle"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farriva-train-managers-newcastle"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arriva-train-managers-newcastle\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farriva-train-managers-newcastle"}]}