{"id":3111729,"url":"https://alion.io/job/arrivia-senior-site-reliability-engineer-sre","title":"Senior Site Reliability Engineer (SRE)","company":{"id":2795991,"name":"arrivia","domain":"arrivia.com","url":"https://alion.io/company/arrivia","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":89000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3508},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Azure","optional":false},{"name":"Azure AKS","optional":false},{"name":"Azure DevOps","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"PagerDuty","optional":false},{"name":"Redis","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"AIOps","optional":true},{"name":"Anomaly Detection","optional":true},{"name":"Chaos Engineering","optional":true},{"name":"Self-Healing","optional":true}],"status":"live","first_seen_at":"2026-10-22T20:01:45Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-28T19:14:28Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About the Role\nWe’re looking for a Senior Site Reliability Engineer (SRE) to help us build more reliable, resilient, and intelligent production platforms.\nIn this role, you’ll work closely with engineering, cloud, and infrastructure teams to understand how our systems behave in production, identify potential reliability risks, and improve how we detect, diagnose, and prevent issues.\nThis is an opportunity for someone who enjoys solving complex production challenges and wants to move beyond reactive incident response. You’ll use observability, automation, and production data to uncover patterns, anticipate potential failures, and help engineering teams address problems before they impact customers.\nWhat You’ll Do\nAnalyze production telemetry to identify anomalies, degradation patterns, and emerging reliability risks.\nImprove observability across critical systems through better metrics, logs, traces, dashboards, and alerting.\nDefine and enhance SLIs, SLOs, availability, latency, error rates, and operational health indicators.\nAnalyze incidents and Root Cause Analyses (RCAs) to identify recurring patterns and turn findings into preventive engineering improvements.\nImprove detection, diagnosis, and recovery through stronger signals, automation, and operational practices.\nBuild tools and automation that reduce manual investigation and accelerate troubleshooting.\nPartner with engineering teams to strengthen production readiness, resilience, and platform reliability.\nUse historical production data to help identify potential issues earlier and prevent recurring incidents.\nWhat We’re Looking For\n5+ years of experience in Site Reliability Engineering, Production Engineering, DevOps, Software Engineering, or a similar technical role.\nExperience supporting and troubleshooting large-scale distributed production systems.\nStrong knowledge of modern observability practices, including metrics, logs, distributed tracing, dashboards, and alerting.\nExperience with incident analysis, RCA, and production troubleshooting.\nUnderstanding of SLIs, SLOs, availability, latency, error rates, and reliability engineering principles.\nAbility to troubleshoot across application, cloud, infrastructure, and data layers.\nSoftware development or scripting experience for building operational tools and automation.\nStrong communication skills and professional proficiency in English.\nTechnical Experience\nWe’re looking for experience with several of the following technologies:\nMicrosoft Azure, Azure Monitor, and Application Insights\nLog Analytics and KQL\n.NET, C#, Java, or distributed APIs\nKubernetes, AKS, Docker, or Container Apps\nSQL Server, Redis, and messaging technologies\nAzure DevOps, Git, GitHub, and CI/CD\nOpenTelemetry and distributed tracing\nPagerDuty, Datadog, or similar monitoring and incident-management platforms\nNice to Have\nExperience supporting high-volume e-commerce, travel, marketplace, or transactional platforms.\nExperience working with a combination of legacy and modern architectures.\nAdvanced telemetry analytics or KQL experience.\nExposure to AIOps, automated anomaly detection, incident enrichment, or AI-assisted reliability engineering.\nExperience with chaos engineering, automated remediation, or self-healing systems.\nExperience using historical production data to identify and prevent recurring reliability issues.\nWhat Success Looks Like\nSuccess in this role means helping us become increasingly proactive and data-driven about reliability.\nYou’ll help create stronger production visibility, detect abnormal system behavior earlier, reduce recurring incidents, accelerate diagnosis and recovery, and increase automation across our platforms.\nUltimately, the goal is not just to understand what happened, but to use production intelligence to anticipate what could happen next and take action before customers are impacted.\nWelcome to arrivia. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we’re a merger of three powerhouse brands (in case you’ve heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.\nWe’re focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.\nHere atarrivia we…\nStay Curious - Explore new challenges and make space to learn, grow and improve\nKeep it Real - Earn trust through open, honest and clear communication\nOwn it - Seek ways to make an impact and take action.\n Win Together - Create a culture of connection and inclusion where everyone can be their best","description_format":"text","description_chars":5067,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Agencies","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-22T20:59:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":21,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/arrivia-senior-site-reliability-engineer-sre","json_url":"https://alion.io/job/arrivia-senior-site-reliability-engineer-sre.json","meta":{"generated_at":"2026-10-28T21:18:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29394,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2795991},"rest":"https://alion.io/mcp/rest/get_company?id=2795991"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Farrivia-senior-site-reliability-engineer-sre"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Farrivia-senior-site-reliability-engineer-sre"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Farrivia-senior-site-reliability-engineer-sre"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/arrivia-senior-site-reliability-engineer-sre\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Farrivia-senior-site-reliability-engineer-sre"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3111729}},{"tool":"search_jobs","arguments":{"company":"arrivia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3111729},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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