# Customer Service Officer

Position: Customer Service OfficerJob Description: sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. What You’ll Be Doing Ensure product shipment inform, return to sales, and payment Process internal system, acquaint with ERP and ORACLE system will be preferred Maintain related reports which supplier Implement other tasks assigned by supervisor and support other necessary projects What We Are Looking For Bachelor’s degree in required Fluent in English written Proficient with Microsoft Outlook / Excel/PowerPoint Knowledge of ERP system (SAP SD module preferred) Good communication skill and strong sense of commitment Data-sensitive and well-developed administrative skills Customer-oriented and good teamwork What’s In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. Double Pay Performance Bonus Paid Time Off Special/Extra Leave 5-Day Work Week Growth Opportunitie

- **Id**: 3935800
- **Url**: <https://alion.io/job/arrow-electronics-customer-service-officer-3>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Shenzhen, China
- **Countries**: CN
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: closed
- **First seen at**: 2026-10-15T00:00:00Z
- **Employer posted date**: 2026-10-15
- **Last verified at**: 2026-11-13T22:00:37Z
- **Board verified**: no
- **Closed at**: 2026-11-13T22:00:37Z
- **Days open**: 29
- **Description format**: text
- **Description chars**: 2495
- **Description truncated**: no
- **Benefits**: Growth opportunities
- **Relocation offered**: no
- **Industries**: Wholesale, IT Resellers & VARs, Electronic Components Distribution

## Company

- **Id**: 1757520
- **Name**: Arrow Electronics
- **Domain**: arrow.com
- **Url**: <https://alion.io/company/arrow-com>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 79
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Time to fill p50 days**: 23
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **Outlook** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 29

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: English; Level: Advanced (C1); Optional: no

## Hiring locations

- **China** — Iso: CN; Kind: country

## Lifecycle

- Event: open; At: 2026-11-08T07:32:32Z
- Event: close; At: 2026-11-13T22:00:37Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.