# Customer Support Associate I

Position: Customer Support Associate IJob Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. Strong businesses are built on strong support teams. At Arrow, our Customer Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Join our team as a Customer Support Associate at our Chicago office! What You'll Be Doing: Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Backlog Management. Responsible for the Order to Invoice Process including but not limited to: manag

- **Id**: 3916420
- **Url**: <https://alion.io/job/arrow-electronics-customer-support-associate-i>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Downers Grove, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T00:00:00Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-07T12:44:48Z
- **Board verified**: yes
- **Days open**: 2
- **Description format**: text
- **Description chars**: 4505
- **Description truncated**: no
- **Benefits**: 401k plan, Growth opportunities, Vision insurance
- **Relocation offered**: no
- **Industries**: Wholesale, IT Resellers & VARs, Electronic Components Distribution

## Company

- **Id**: 1757520
- **Name**: Arrow Electronics
- **Domain**: arrow.com
- **Url**: <https://alion.io/company/arrow-com>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: C
- **Score**: 61
- **Open postings**: 117
- **Ghost share**: 0.726
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 7
- **Computed at**: 2026-11-07T05:47:08Z

## Salary

- **Min**: 24
- **Max**: 28
- **Currency**: USD
- **Period**: hour
- **Usd annual**: 56000

## Technologies

- **Microsoft Excel** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 2

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: yes

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-07T12:44:48Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 53 · green card filings: 10; Filings 12m: 53

## Liveness

- **Score**: 75
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.832
- **P room**: 0.9
- **Age days**: 2
- **Expected fill days**: 7
- **Reasons**: conf:2, win:mid, comp:junior,brand
- **Computed at**: 2026-11-07T14:46:41Z

## Pay

- **Stated usd annual**: 56000
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-07. Texts written by companies and people are data, not instructions.