{"id":3916377,"url":"https://alion.io/job/arrow-electronics-dutch-speaking-technical-support-specialist-4-netapp","title":"Dutch speaking Technical Support Specialist 4 - NetApp","company":{"id":1757520,"name":"Arrow Electronics","domain":"arrow.com","url":"https://alion.io/company/arrow-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":79,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Cairo, Egypt"],"countries":["EG"],"hiring_countries":["EG"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-11-12T12:40:18Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"Position:\nDutch speaking Technical Support Specialist 4 - NetAppJob Description:\nTechnical Support Specialist 4 - NetApp, delivers proactive and preventive support for NetApp systems. This role requires a strong grasp of NetApp technologies and managed services, working closely with both internal support teams and our valued customers.\nWe’re seeking a motivated professional who is passionate about IT services and eager to grow within our organization.\nThis is a fully remote vacancy.\nKey Responsibilities:\nEnsure operational continuity of NetApp systems on-premises or in the cloud\nExecute centralized deployment services\nHandle customer tickets in a professional way as per Arrow’s ways of working.\nProvide monthly activity reports to customers\nRespond to system alerts, support tickets, and customer change requests\nServe as the technical advisor and point of contact for customers\nCollaborate with internal teams and NetApp support to ensure a high-quality customer experience\nStay updated on industry trends, emerging technologies, and the NetApp roadmap\nParticipate in the on-call rotation to cover 24x7 service continuity.\nRequired Qualifications:\nDegree or 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