# Junior Customer Service Representative

Position: Junior Customer Service RepresentativeJob Description: About the Role We are looking for a Customer Service Representative to join our team in Gdańsk! This is an entry-level opportunity for people who enjoy working with others and want to develop their career in an international environment. In this role, you will support business customers throughout the order-to-invoice process, working closely with Sales, Logistics, and other internal teams. Most customer interactions take place via email, with occasional phone communication. What You Will Do As a Customer Service Representative, you will be responsible for supporting customers and internal stakeholders throughout the entire order lifecycle. Your Responsibilities Will Include Managing the order-to-invoice process Communicating with customers and suppliers via email and phone Providing after-sales support to business customers Managing customer orders and maintaining order accuracy Monitoring and handling backlog alerts and requested backlog changes Supporting customer reserved inventory management Cooperating closely with Sales, Assets, and Logistics teams Driving on-time delivery performance in line with customer and

- **Id**: 3932529
- **Url**: <https://alion.io/job/arrow-electronics-junior-customer-service-representative>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Gdańsk, Poland
- **Countries**: PL
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-27T00:00:00Z
- **Employer posted date**: 2026-10-27
- **Last verified at**: 2026-11-08T17:09:56Z
- **Board verified**: yes
- **Days open**: 12
- **Description format**: text
- **Description chars**: 3286
- **Description truncated**: no
- **Benefits**: Hybrid work
- **Relocation offered**: no
- **Industries**: Wholesale, IT Resellers & VARs, Electronic Components Distribution

## Company

- **Id**: 1757520
- **Name**: Arrow Electronics
- **Domain**: arrow.com
- **Url**: <https://alion.io/company/arrow-com>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Technologies

- **Microsoft Excel** — Optional: yes
- **Microsoft Office** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 12

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: Polish; Level: All levels; Optional: yes
- Language: English; Level: Upper-Intermediate (B2); Optional: no

## Hiring locations

- **Poland** — Iso: PL; Kind: country

## Lifecycle

- Event: open; At: 2026-11-08T02:54:13Z

## Liveness

- **Score**: 76
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.849
- **P room**: 0.9
- **Age days**: 12
- **Expected fill days**: 23
- **Reasons**: conf:0, win:mid, comp:junior,brand
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.