{"id":1203601,"url":"https://alion.io/job/arthrex-sr-business-systems-analyst-plm","title":"Sr Business Systems Analyst -PLM","company":{"id":12664,"name":"Arthrex","domain":"arthrex.com","url":"https://alion.io/company/arthrex","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0.111,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pendleton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":134000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1721},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Power BI","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-09-03T02:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-18T16:20:52Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"Requisition ID:\n66810 \n\nTitle:\nSr Business Systems Analyst -PLM\n\nSr. Business Systems Analyst - Windchill MPMLink\nArthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Sr. Business Systems Analyst - Windchill MPMLink to work directly with the IT team and Business partners within Arthrex to help facilitate process improvements through collaboration with Manufacturing Engineering, Product Engineering, Quality, Operations, and other business teams, as well as support the design, configuration, analysis, implementation, testing, and maintenance of the organization’s Product Lifecycle Management (PLM) and Manufacturing Process Management solutions. Excellent communication and analytical skills, strong technical project management skills, and experience supporting enterprise manufacturing applications will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.\nThis position will be based at our South Carolina location.\n________________________________________\nMain Objective:\nResponsible for acting as a liaison between business stakeholders/leads and IT COE/technical and development teams, with a primary focus on PTC Windchill MPMLink and Manufacturing Process Management solutions. This role involves facilitating process improvements, engaging both business and IT to design, configure, analyze, implement, test, and maintain Windchill-based manufacturing applications supporting mBOMs, Process Plans, Work Instructions, Engineering Change Management, and SAP integrations.\n_______________________________________\nEssential Duties and Responsibilities:\nServe as the primary point of contact for business stakeholders regarding Windchill MPMLink needs and enhancements.\nObtain an in-depth understanding of Manufacturing Engineering, Product Engineering, Quality, and Operations business processes to recommend solutions and construct high-quality requirements.\nGuide business requirements by providing recommendations and suggesting alternatives to proposed solutions.\nParticipate in Application Configuration, Analysis, Management, and Maintenance in an Enterprise environment\nAccess administration and user onboarding.\nIssue resolution, patching, and performance monitoring.\nReliability, backup, disaster recovery, and business continuity.\nMonitoring system logs and application performance and providing recommendations for resolution.\nProvide application specifications and requirements for infrastructure and integration projects, as well as operational and capacity planning information.\nFacilitate user training activities and business adoption initiatives.\nAdhere to Quality System Procedures and Change Control requirements.\nSupport the implementation of Windchill MPMLink, including business process definition, requirements gathering, data migration activities, system integration validation, testing, and training to various Manufacturing Facilities\nLead and/or participate in Windchill MPMLink-related projects and enhancements.\nOffer Application End User support.\nRespond, resolve, or escalate reported incidents.\nMay participate as a Subject Matter Expert (SME) for audits under management direction.\nCoordinate application needs from Engineering through Manufacturing and Quality business processes.\nEnsure the stability, integration, and integrity of production systems.\nSupport data governance and lifecycle management activities related to manufacturing master data.\nAssess application security and identity management requirements, where applicable.\nDevelop business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and test cases.\nUnderstand technical options, limitations, costs, and risks.\nNegotiate tradeoffs with business partners and shape requirements accordingly.\nResolve competing priorities between stakeholder groups by facilitating discussions and escalating issues where appropriate.________________________________________\nEducation/Experience:\nBachelor’s degree or equivalent required.\n5+ years of Business Systems Analyst or related experience required.\n3+ years of experience supporting PTC Windchill PLM solutions required.\nExperience with Windchill MPMLink, Manufacturing Process Planning, or Manufacturing BOM management preferred.\nExperience integrating enterprise systems such as SAP ERP, MES, or PLM platforms preferred.\nProject management experience in Agile, Hybrid, or Waterfall methodologies preferred.\nExperience with reporting and analytics tools such as Power BI preferred.\nExperience in a regulated manufacturing environment preferred.\nAdditional Duties & Responsibilities:\nRemain current with PLM, Digital Manufacturing, and Industry 4.0 technologies and best practices.\nEmploy established methodology for the identification and documentation of business requirements.\nMaintain application operational and instructional documentation, as necessary.\nProvide Level 2 and Level 3 on-call coverage support.\nInvestigate system faults and errors to resolve technical issues and respond to support requests.\nBenchmark processes against industry best practices.\nContribute to the development of application and technology roadmaps.\nChampion the adoption of Windchill MPMLink solutions across business departments.\nManage projects with limited scope.\nProduce functional design documents and other relevant documents adhering to the software development lifecycle.\nSpecialized Skills:\nPTC Windchill PLM and MPMLink.\nManufacturing BOM (mBOM) Management and BOM Transformer.\nProcess Planning, Work Instruction Authoring, and Manufacturing Resource Management.\nEngineering Change Management and Product Lifecycle Management (PLM).\nSAP ECC or SAP S/4HANA integration experience is a plus.\nExperience in projects with a matrix organizational structure is a plus.\nBusiness analysis certifications (CBAP, PMI-PBA) are a plus.\nPTC Windchill certifications are a plus.\nArthrex Benefits\nMedical, Dental and Vision Insurance\nCompany-Provided Life Insurance\nVoluntary Life Insurance\nFlexible Spending Account (FSA)\nSupplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)\nMatching 401(k) Retirement Plan\nAnnual Bonus\nWellness Incentive Program\nFree Onsite Medical Clinics\nFree Onsite Lunch\nTuition Reimbursement Program\nTrip of a Lifetime\nPaid Parental Leave\nPaid Time Off\nVolunteer PTO\nEmployee Assistance Provider (EAP)\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.","description_format":"text","description_chars":6787,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Surgical Instruments 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